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Customer Service Representative

2 months ago

Kingston upon Thames, Greater London, United Kingdom Pod Talent Full time
Customer Service Representative Opportunity

We are seeking a passionate and growth-driven customer service representative to join our team at Pod Talent in Surrey/South West London.

This is an exciting opportunity to work with a top drinks distributor, where growth and progression are encouraged, and you will be able to work with some fantastic famous brands.

In this role, you will be responsible for:

  • Processing sales orders for customers, working with on-trade and off-trade B2B clients across the UKI
  • Maintaining the ERP system with up-to-date customer and product information
  • Supporting with customer service queries
  • Liaising with 3PL partners for delivery updates

We are looking for someone with:

  • Experience within an FMCG supply chain/logistics/customer service role, preferably in the food and beverage industry
  • Great communication and relationship-building skills
  • Strong initiative and a keen mind to improve processes
  • Good attention to detail
  • Excel skills and experience with a system, preferably Oracle

If you are a motivated and detail-oriented individual who is passionate about delivering excellent customer service, we would love to hear from you.