Travel Retail Consultant for Kiehl's at Gatwick Airport

4 weeks ago

London, Greater London, United Kingdom L'Oréal Full time

Travel Retail Kiehl's Skin Care Consultant at Gatwick Airport

Prepare for an exciting journey in the world of travel retail. Our expansive market includes top global airports such as Dubai, London, and more, where beauty represents a significant portion of the travel retail industry and is projected to grow substantially in the coming years. At Gatwick Airport, you will be part of a dynamic team representing Kiehl's, a brand synonymous with quality and luxury.

As a Kiehl's Skin Care Consultant, your role will be to empower customers by providing personalized consultations that enhance their confidence through our premium skincare and beauty products. You will play a crucial part in driving brand visibility and achieving sales goals while ensuring that each customer feels valued and special.

We are looking for individuals who are enthusiastic about delivering outstanding service and possess a passion for luxury beauty. Even if you are new to the industry, your friendly demeanor and teamwork spirit will contribute to a positive atmosphere for both colleagues and clients.

You will have the chance to participate in Kiehl's training programs, gaining essential product knowledge and skills that will aid your professional growth, with potential career paths including roles such as Counter Manager or Makeup Artist.

Key Responsibilities:

  • Deliver exceptional customer service while meeting sales targets.
  • Maintain flexibility in working hours, including evenings, weekends, and holidays, due to the airport's operational hours.
  • Acquire in-depth product knowledge to provide clients with the best possible advice and service.
  • Utilize effective sales techniques to achieve targets through multi-brand selling.
  • Engage with customers proactively to promote Kiehl's products.
  • Operate POS systems and other digital tools necessary for efficient counter management.
  • Ensure the cleanliness and visual appeal of the counter, adhering to merchandising standards.
  • Foster positive relationships with airport management and colleagues.
  • Represent the Kiehl's brand through professional grooming and a positive attitude.
  • Share your passion for skincare and beauty through storytelling and personal connections with clients.

At Kiehl's, we are committed to providing a diverse and inclusive workplace where every individual is respected and valued. We believe that our differences enhance our creativity and drive our success.

Join us in our mission to deliver exceptional beauty experiences to travelers around the world.

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