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Front of House Receptionist/Host

2 months ago

London, Greater London, United Kingdom Head South Hair & Beauty Studio Full time £13

Job Opportunity at Head South Hair & Beauty Studio

About Us

Head South Hair & Beauty Studio is a dynamic and trendy salon located in the heart of a bustling area. We are seeking a motivated and enthusiastic Receptionist to join our team.

Job Summary

We are looking for a skilled Receptionist to provide exceptional customer service, manage appointments, and maintain a clean and organized work area. The ideal candidate will possess a passion for the beauty industry, excellent communication skills, and the ability to thrive in a fast-paced salon environment.

Key Responsibilities

  • Customer Engagement: Actively engage with clients to foster a welcoming and attentive atmosphere.
  • Scheduling: Schedule and manage appointments efficiently, maximizing stylist availability and client convenience.
  • Transactions: Process payments and handle transactions with accuracy and integrity.
  • Customer Service: Provide exceptional customer service, applying the Head South customer service methodology to ensure client satisfaction and retention.
  • Salon Maintenance: Maintain a clean and organized work area, adhering to hygiene and safety standards.

Requirements

  • Previous Experience: Previous experience/knowledge in the hairdressing/beauty industry is required.
  • Education: High school diploma or relevant work experience.
  • Skills: Excellent communication skills, positive and proactive working attitude, and fluency in English.

What We Offer

  • Competitive Salary: £12.50 an hour plus incentive schemes based on performance.
  • Well-being Package: Access to retail discounts, cinemas, events, gym memberships, and wellness activities.
  • Referral Program: Opportunities to refer friends and colleagues.
  • Performance Bonus Scheme: Opportunities to earn bonuses based on performance.
  • Staff Discounts: Exceptional staff discount for products.
  • Training and Development: Executive training program provided by directors to grow your career.
  • Opportunities for Growth: Opportunities to develop in other areas as the company grows.