Customer Service Representative
1 month ago
Job Summary: We are seeking a highly skilled and detail-oriented Customer Service Advisor to join our team at Walmart Supercentre Windsor. As an OMNI Customer Fulfillment Associate, you will play a critical role in ensuring high-quality standards and accuracy in picking, packing, and dispensing online orders.
Key Responsibilities:
- Pick and assemble orders from various temperature areas with precision and care to achieve timely delivery to customers.
- Pack orders with attention to detail, ensuring accurate quantities, product codes, and quality standards.
- Document and label orders correctly, interpreting and understanding documentation, including pick slips, packaging details, and shipping labels.
- Optimize tote fill by packing orders efficiently while maintaining product quality standards.
- Balance fulfillment responsibilities with customer interaction, offering service and resolving issues.
- Adhere to strict safety and food hygiene standards, maintaining a clean work area and operating material handling equipment safely.
- Participate in continuous improvement initiatives, suggesting changes to operational procedures, productivity standards, and customer satisfaction.
Requirements: To be successful in this role, you will require the following minimum qualifications:
Preferred Qualifications: While not mandatory, the following preferred qualifications would be beneficial:
Location: Our Walmart Supercentre Windsor location is situated at 7100 Tecumseh Rd E, Windsor, ON N8T 1E6, Canada.
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