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Customer Support Coordinator

2 months ago

Hatfield, Hertfordshire, United Kingdom Smart 10 ltd Full time
Job Title: Customer Support Administrator

Job Summary:

We are seeking a highly motivated and organized Customer Support Administrator to join our team at Smart 10 Ltd. As a key member of our sales department, you will provide administrative support to ensure the smooth operation of our business.

Key Responsibilities:

  • Provide administrative support to the sales team, including researching leads and project details, providing quick quotations and revisions of orders, and dealing with sales enquiries over the phone or via email.
  • Keep the CRM updated and client information accurate.
  • Support Managers with gathering information ahead of meetings.
  • Book meeting rooms when required for clients.
  • Produce reports when required for finance.

Requirements:

  • Previous experience within a similar role.
  • Excellent communication skills over the phone and email.
  • Good numeracy skills.
  • Strong IT skills, including Microsoft packages and CRM.
  • Full UK licence to get to the location.

What We Offer:

  • 23 days annual leave + bank holidays.
  • Christmas closure.
  • Workplace pension.
  • Parking on-site.
  • Stunning offices.
  • Kitchen with stocked food weekly.

At Smart 10 Ltd, we are committed to providing a supportive and inclusive work environment. If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.