Fright Nights Lead Host

3 weeks ago


Chertsey, Surrey, United Kingdom Thorpe Park Full time

Fright Nights Lead Host - Chertsey, Surrey

Key Responsibilities

  • Facilitating the organization of guests during various Fright Night attractions and experiences.
  • Monitoring and documenting guest flow on an hourly basis.
  • Providing exceptional experiences and interactions for all visitors.
  • Adhering to established protocols and procedures to maintain a secure environment for both employees and guests.
  • Ensuring all work areas are consistently clean and presentable, undertaking additional cleaning tasks as necessary.
  • Acquiring comprehensive knowledge of our offerings to effectively address guest inquiries.
  • Maintaining professional communication standards in accordance with training and brand expectations.
  • Taking responsibility for the overall performance and operation of the attractions.
  • Proactively guiding team members to ensure all objectives are achieved and operations run seamlessly.
  • Managing the scheduling of attractions to ensure team breaks are respected without disrupting service.
  • Upholding attraction standards consistently.
  • Conducting daily opening and closing inspections and reporting any concerns to the appropriate manager.
  • Exuding a positive, engaging, and approachable demeanor while thriving in a dynamic environment.

Qualifications & Experience

We seek enthusiastic, sociable, and engaging Event Hosts to ensure a smooth operation for our Fright Night offerings, prioritizing the guest experience in every aspect of the role.

Previous experience in customer service or roles involving direct guest interaction is preferred.

Employee Benefits

Join our team of THRILLMAKERS at the UK's Favorite theme park, Thorpe Park, and enjoy:

  • 20 complimentary tickets to any Merlin attractions globally.
  • 25% discount at our retail outlets and dining establishments.
  • Opportunities for professional development and long-term career growth within Merlin.
  • Complimentary transportation from a nearby station to the park for all staff.
  • 40% discount on LEGO products online, among other perks.

Compensation

GBP £11.50 per hour.

At Merlin, we embrace diversity and inclusivity, welcoming individuals from all backgrounds to our attractions and resorts. We are committed to fostering a workplace where everyone can be themselves, enjoy equal opportunities, and thrive collectively. We strive to be the most inclusive and flexible employer in our industry, valuing every individual regardless of age, race, gender, disability, or sexual orientation.


  • Event Host

    6 days ago


    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    About the RoleWe are seeking a highly motivated and enthusiastic Event Host to join our team at Thorpe Park for the Fright Nights season. As an Event Host, you will play a key role in delivering an exceptional guest experience, ensuring that our visitors have a thrilling and memorable time.Key ResponsibilitiesGuest Experience: Provide exceptional customer...

  • Senior Host

    6 days ago


    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    About the RoleWe are seeking a highly skilled and enthusiastic Senior Host to join our Fright Nights team at Thorpe Park. As a Senior Host, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our attractions.Key ResponsibilitiesGuest Experience: Deliver outstanding guest experiences and interactions,...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Fright Nights Entertainer - Thorpe ParkPosition Type: Seasonal with Guaranteed HoursOverview:Location: Thorpe ParkAvailable Roles: Full-time and part-time opportunitiesAre you looking for a distinctive role that allows you to demonstrate your skills at a renowned event?We are seeking talented performers with expertise in various disciplines to join us for...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job SummaryWe are seeking a highly skilled and experienced Senior Host to join our Fright Night team at Thorpe Park. As a Senior Host, you will be responsible for ensuring a professional operation of the Front of House department and providing exceptional customer service to our guests.Key ResponsibilitiesAssist the Front of House Team Leaders in maintaining...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    About the RoleWe are seeking talented performers to join our team at Thorpe Park for the Fright Nights event. As a Fright Nights Performer, you will be responsible for creating an unforgettable experience for our guests.Key ResponsibilitiesPerform in a variety of roles, including scare, scripted characters, immersive entertainment, street theatre, dancing,...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job Title: Front of House Fright Night Senior HostJob Type: Full Time - Seasonal (Fixed End Date)Job Summary:We are seeking a highly motivated and experienced Senior Host to join our Front of House team at Thorpe Park Resort. As a Senior Host, you will be responsible for ensuring a professional operation of the department, driving standards, and assisting...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job Title: Front of House Fright Night Team LeaderJob Type: Full Time - Seasonal (Fixed End Date)Job Summary:We are seeking a highly motivated and experienced Front of House Fright Night Team Leader to join our team at Thorpe Park. As a Front of House Fright Night Team Leader, you will be responsible for supervising the seasonal host team in running a smooth...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job Summary:We are seeking a highly motivated and experienced Front of House Fright Night Team Leader to join our team at Thorpe Park. As a key member of our team, you will be responsible for ensuring the smooth and efficient operation of our Front of House areas, providing exceptional customer service and driving sales targets.Key Responsibilities:Supervise...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Seasonal Performer for Fright Nights - Thorpe ParkPosition Type: Guaranteed Hours - SeasonalOverview:Location: Thorpe ParkAvailable Roles: Full-time and part-time optionsAre you looking for an extraordinary opportunity to demonstrate your skills at a renowned event?We are seeking talented individuals with expertise in various performance disciplines to join...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job DescriptionJob Title: Guest Services Team LeaderJob Summary:We are seeking a highly motivated and experienced Guest Services Team Leader to join our team at Thorpe Park Resort. As a Guest Services Team Leader, you will be responsible for overseeing the Guest Experience operation, ensuring that our guests have an exceptional experience during their...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job DescriptionJob Title: Guest Services Team LeaderJob Summary:We are seeking a highly motivated and experienced Guest Services Team Leader to join our team at Thorpe Park Resort. As a Guest Services Team Leader, you will be responsible for overseeing the Guest Experience operation, ensuring that our guests have an exceptional experience during their...

  • Scenic Technician

    5 days ago


    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job SummaryWe are seeking a highly skilled and motivated Scenic Technician to join our dynamic team at Thorpe Park Resort.Key ResponsibilitiesSupport the Technical Production Manager in carrying out design briefs and build schedules for all scenic delivery required on park.Contribute to the construction, carpentry, scenic painting, and prop making...

  • Scenic Technician

    4 days ago


    Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job SummaryWe are seeking a highly skilled and motivated Scenic Technician to join our dynamic team at Thorpe Park Resort.Key ResponsibilitiesSupport the Technical Production Manager in carrying out design briefs and build schedules for all scenic delivery required on park.Contribute to the construction, carpentry, scenic painting, and prop making...

  • Event Manager

    7 days ago


    Chertsey, Surrey, United Kingdom Thorpe Park Resort Full time

    About the Role:We are seeking a highly skilled and experienced Production Supervisor to join our Entertainments team at Thorpe Park Resort.Key Responsibilities:Manage a team of seasonal technicians with varied skills and expertise.Ensure the well-being and safety of all team members.Develop and implement effective team scheduling and rotas.Collaborate with...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job Title: Entertainment Production ManagerJob Type: Full TimeAbout the RoleWe are seeking a highly skilled and experienced Entertainment Production Manager to join our team at Thorpe Park. As a key member of our production team, you will be responsible for overseeing the planning and execution of all seasonal events, ensuring seamless delivery and...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full Time - Seasonal (Fixed End Date)Location: Thorpe ParkAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job Title: Customer Service RepresentativeJob Type: Full Time - Seasonal (Fixed End Date)Location: Thorpe ParkJob Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our guests,...


  • Chertsey, Surrey, United Kingdom Thorpe Park Full time

    Job DescriptionJob Title: Customer Service RepresentativeJob Type: Full Time - Seasonal (Fixed End Date)Location: Thorpe ParkAbout the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to...


  • Chertsey, Surrey, United Kingdom Leaders in Care Full time £4,300

    Position OverviewLeaders in Care is seeking a Lead Night Imaging Specialist to join a distinguished Private Healthcare organization dedicated to delivering exceptional patient care.Work ScheduleThis role offers a 30-hour work week with the flexibility of a permanent contract, along with opportunities for additional bank shifts.Key ResponsibilitiesDeliver...

  • Care Assistant

    7 days ago


    Chertsey, Surrey, United Kingdom White Lodge Centre Full time

    About the RoleWe are seeking a dedicated and compassionate Support Worker to join our team at White Lodge Centre, working on a permanent, part-time basis. The successful candidate will be responsible for providing support and care to individuals with disabilities during the night shift, working 20 hours per week between 9pm and 7am.Key...