HR Process Specialist

10 hours ago

Belfast, United Kingdom Citi Full time

About the Role

Citi is seeking a highly skilled and experienced professional to join our HR Partnership & Delivery team as an HR Process & Procedure Specialist. This is a unique opportunity to work at the heart of a global financial institution, driving process improvements and delivering exceptional HR services to our employees.

Key Responsibilities

  • Apply in-depth disciplinary knowledge to develop new techniques and improve processes and workflows for the area or function.
  • Integrate subject matter and industry expertise within a defined area, requiring in-depth understanding of how areas collectively integrate within the HRP&D organization.
  • Evaluate moderately complex and variable issues with substantial potential impact, weighing various alternatives and balancing potentially conflicting situations.
  • Require good analytical skills to filter, prioritize, and validate complex and dynamic material from multiple sources.
  • Strong communication and diplomacy skills are required, with the ability to influence key stakeholders.
  • Regularly assume informal/formal leadership roles within teams, involved in coaching and training of new recruits.
  • Significant impact in terms of project size, geography, etc., by influencing decisions through advice, counsel, and/or facilitating services to others in the area of specialization.

Requirements

  • Demonstrate strong business knowledge, including understanding of core businesses, supporting processes, and operations.
  • Knowledge of HR policies and procedures.
  • Outstanding problem-solving skills, with a commitment to quality and attention to detail.
  • Ability to operate within and utilize structured project management techniques.
  • Experience of delivering change management activities.
  • Demonstrate multi-tasking ability and a consistent record of stakeholder delivery and support.
  • Excellent communication skills, both written and verbal, with the capability to influence key stakeholders.
  • Experience of navigating complex organizational structures.
  • Ability to use reporting tools and Excel to analyze and interpret complex data sets.
  • Proficient in Microsoft Office, with an emphasis on PowerPoint.
  • Microsoft Office Visio experience preferred.
  • Proven track record of delivery in a complex professional services organization, preferably in a HR discipline.
  • Strong project management and stakeholder management skills.
  • Consistently demonstrates clear and concise written and verbal communication skills.

What We Offer

Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We offer a competitive base salary, a discretionary annual performance-related bonus, private medical insurance packages, an Employee Assistance Program, a Pension Plan, paid parental leave, special discounts for employees, family, and friends, and access to an array of learning and development resources.

Join Citi and discover the true extent of your capabilities.

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