Internal Sales Representative

6 days ago


Syston, Leicestershire, United Kingdom Heidelberg Materials AG Full time
About the Role

We are seeking a highly skilled and motivated Internal Sales Representative to join our team at Heidelberg Materials AG. As a key member of our sales team, you will be responsible for delivering exceptional customer service and driving sales growth.

Key Responsibilities
  • Customer Service: Provide professional and dedicated service to all customers, ensuring a high level of satisfaction and loyalty.
  • Sales and Service Coordination: Manage customer inquiries, process cash sales, and coordinate with internal stakeholders to meet customer needs.
  • Relationship Building: Build and maintain strong relationships with customers, internal stakeholders, and colleagues to drive sales growth and customer satisfaction.
  • Commercial Call Cycle: Develop and maintain an effective commercial call cycle to transition customers into account customers and drive sales growth.
  • Team Collaboration: Work collaboratively with the sales team to achieve business goals and objectives.
  • Process Improvement: Identify opportunities for process improvement and implement changes to enhance customer service and sales efficiency.
Requirements
  • Education and Qualifications: Minimum of a Grade C at GCSE in Maths and English, good communication skills, and a working understanding of standard Microsoft software packages.
  • Experience: Sales experience preferred but not essential, will also ideally have experience of working within a large company environment and achieving targets.
What We Offer
  • Competitive Salary: £27,000 per annum.
  • Benefits Package: Bonus incentives, generous pension schemes, life assurance, and a range of employee benefits.
  • Work-Life Balance: 27 days holiday (excluding bank holidays), agile working, flexible working, holiday purchase, and sabbatical.
  • Family-Friendly Policies: Enhanced policies such as maternity, paternity, parental leave, neonatal, adoption, IVF, and menopause.
  • Wellbeing Initiatives: Employee Assistance Programme (EAP), mental health first aiders, cycle to work, and employee benefits portal including gym discount and free eye tests.


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