Customer Service Representative
4 days ago
Job Title: Customer Service Advisor
Job Summary:
We are seeking a skilled Customer Service Advisor to join our team at Derby Homes. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer enquiries and requests in a timely and professional manner
- Provide accurate and helpful information to customers
- Resolve customer complaints and issues in a fair and efficient manner
- Work collaboratively with other teams to ensure seamless service delivery
- Contribute to the development and implementation of customer service strategies
Requirements:
- Proven experience in customer-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Knowledge of Microsoft Office packages
What We Offer:
- A competitive salary and benefits package
- Opportunities for career development and progression
- A supportive and collaborative work environment
- Flexible working arrangements
- Access to training and development programs
How to Apply:
Please submit your application, including your CV and a covering letter, to [insert contact details].
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