AV Infrastructure Specialist
1 week ago
Infrastructure Engineer | Bristol | £36,000-£45,000
Peaple Talent has partnered with a growing technology company to recruit for an Infrastructure Engineer.
This is an exciting role to join a growing, culture-led organization where you will be responsible for handling complex technical issues, providing expert technical support, and maintaining clients' infrastructure.
You will have some involvement in projects, but this role is predominantly a support-based position. The successful candidate will be well-versed in Microsoft 365 suite, Azure, Windows Server, and Cisco networking.
This is a hybrid role where you will be expected to be onsite in the office 2 days a week.
The Role:
- Provide third-line support, managing complex technical incidents and resolving problems
- Act as an escalation point to the second-line team
- Be able to coach and mentor junior colleagues
- Ensure that documentation is accurate and kept up to date
The Candidate:
- Previous experience of providing third-line support within a fast-paced environment
- Excellent understanding of Microsoft 365 suite, Azure, and Windows Server
- Knowledge of Cisco Meraki
- Team player with a positive attitude and excellent work ethic
- Excellent customer service skills
The Package:
- Basic salary: £36,000 - £45,000 per annum
- Pluralsight training - excellent opportunities for reskilling
- Opportunities for paid certification
- Paid social activities and charity work opportunities
- Genuine progression routes into Cyber or Projects teams
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