Customer Service Representative

11 hours ago

Scarborough, North Yorkshire, United Kingdom Tesco Full time

About the Role

We are seeking a dedicated and customer-focused individual to join our team as a Colleague in our Scarborough Superstore. As a Colleague, you will play a vital role in delivering exceptional customer service and contributing to the success of our store.

Key Responsibilities

  • Provide outstanding customer service, ensuring that every customer leaves the store with a positive experience.
  • Work collaboratively with colleagues to achieve sales targets and drive store performance.
  • Be knowledgeable about our products and services, making recommendations to customers to enhance their shopping experience.
  • Contribute to maintaining a clean and safe store environment, adhering to health and safety standards.
  • Participate in seasonal, community, and charity events, promoting a positive and inclusive atmosphere.
  • Be proactive in identifying opportunities to improve customer service and store performance.

What We Offer

  • A competitive hourly rate, with opportunities for pay increases and additional payments based on location and skills.
  • A minimum of 16 guaranteed hours per week, with flexibility to work fewer hours if desired.
  • Access to free wellbeing services, including resources to support mental health and wellbeing.
  • Life cover and an award-winning pension scheme with matching contributions.
  • Uniform provided and policies to support you in all aspects of life.

Requirements

  • A passion for delivering exceptional customer service and a commitment to providing a positive shopping experience.
  • The ability to build rapport with customers and work effectively as part of a team.
  • Excellent communication and interpersonal skills, with a focus on providing outstanding customer service.
  • A flexible and adaptable approach, with a willingness to learn and develop new skills.

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