Head Waiter

5 days ago

London, Greater London, United Kingdom Clos Maggiore Full time

We are seeking a highly motivated and experienced professional to join our team as a Head Waiter at Clos Maggiore, a modern French restaurant in the heart of London's West End. Our restaurant boasts a notable wine list, a beautiful flower-filled conservatory, and a cozy log fire, creating a unique and unforgettable dining experience for our customers.

The successful candidate will be responsible for ensuring that service is delivered to the highest standards, exceeding customer expectations, and working collaboratively with our team to maintain a smooth and efficient service. We are looking for someone who is professional, self-motivated, and able to work under pressure, with aspirations to develop themselves and grow within the business.

Clos Maggiore is a renowned restaurant with a strong reputation for excellence, and we are committed to providing our customers with an exceptional dining experience. As a Head Waiter, you will play a key role in delivering this experience, and we are looking for someone who shares our passion for providing outstanding service and hospitality.

Key Responsibilities:

  • Ensure that service is delivered to the highest standards, exceeding customer expectations
  • Work collaboratively with the team to maintain a smooth and efficient service
  • Develop and implement strategies to improve service quality and customer satisfaction
  • Provide exceptional customer service, responding to customer needs and resolving any issues promptly
  • Contribute to the development and implementation of new menu concepts and wine lists

Requirements:

  • Proven experience as a Head Waiter or in a similar role
  • Excellent communication and interpersonal skills
  • Ability to work under pressure and manage multiple tasks simultaneously
  • Strong knowledge of wine and spirits
  • Ability to work collaboratively as part of a team

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