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Customer Service Representative

2 months ago

Derby, Derby, United Kingdom Tenpin Ltd Full time

About Us

Tenpin Ltd is a leading entertainment company that offers a unique blend of bowling, dining, and leisure activities. Our mission is to provide an exceptional experience for our customers, and we're looking for talented individuals to join our team.

The Role

We're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant. As a key member of our team, you will be responsible for delivering outstanding customer service, ensuring a seamless experience for our guests. Your primary duties will include:

  • Welcoming and assisting customers at reception
  • Providing information and answering queries in a friendly and professional manner
  • Identifying and capitalizing on sales opportunities
  • Hosting events and parties, including delivering food and beverages
  • Maintaining a clean and tidy environment

Key Skills and Qualities

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm
  • Strong problem-solving and conflict resolution skills
  • Flexibility to work varied shifts, including evenings and weekends
  • Ability to work as part of a team and provide support when needed

What We Offer

  • A competitive salary and benefits package
  • Opportunities for career development and growth
  • A fun and dynamic work environment
  • Recognition and rewards for outstanding performance

How to Apply

If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we'd love to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information].