Customer Service Representative
3 weeks ago
We are working closely with a local authority in Derby to assist with the appointment of an Emergency Response Coordinator, on a 3-month contract, with a potential extension at the client's discretion. To be considered, please submit your CV for immediate review.
Key Responsibilities:
- Providing call handling services
- Responding to emergency situations, including lifting uninjured customers using specialist equipment provided, with comprehensive training
- Conducting safe and well checks to support vulnerable individuals in the community
- Installing and maintaining emergency call equipment in customers' homes
Requirements:
- Excellent communication and computer skills
- Experience in call centre environments
- Understanding of social care, particularly in relation to the elderly
- Enhanced Adults DBS clearance
- A full manual driving license and access to a vehicle for work purposes, with mileage reimbursement
Please note:
- Availability to start immediately or on short notice is required
- Right to work in the UK is necessary
- This role necessitates an enhanced DBS clearance
Disclaimer: Brackenberry Ltd acts as an Employment Business for this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all our roles are temporary, although assignments can be extended by clients on a longer-term basis and may become permanent.
Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us otherwise. Your DBS must be either through us or accompanied by a subscription to the DBS updating service.
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