Customer Service Representative

4 weeks ago


Derby, Derby, United Kingdom Brackenberry Full time
Job Title: Call Handler

We are working closely with a Local Authority in Derby to assist with the appointment of a Call Handler, on a 3-month contract, which may be extended at the client's discretion. Please submit your CV for immediate consideration.

Rate of Pay: £12.74 - £16.07 per hour

Key Responsibilities:

  • Providing call handling services
  • Responding to emergency situations, including lifting uninjured customers using specialist equipment provided (full training will be given)
  • Carrying out safe and well checks to support vulnerable people living in the community
  • Installing and maintaining emergency call equipment in customers' homes

Required Skills and Experience:

  • Excellent communication and computer skills
  • Call centre experience
  • Understanding of social care with the elderly
  • All candidates will be required to have an enhanced Adults DBS
  • All candidates must hold a full manual driving license and have access to a car for work purposes, with mileage paid

Important Notes:

  • Candidates should be available to work immediately or at short notice
  • Candidates should have the right to work in the UK
  • This role requires an enhanced DBS

Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and are an equal opportunities employer. Unless otherwise stated, all of our roles are temporary, though assignments can be and often are extended by clients on a longer-term basis and can sometimes become permanent.

Important: We will interpret your application as permission to submit your CV to this role (with the right to represent you) unless you advise us to the contrary. Your DBS must be either through us or be accompanied by a subscription to the DBS updating service.

Job Reference: #RQ1378104



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