Software Trainer

1 month ago


Nottingham, Nottingham, United Kingdom Worldline Full time
Job Title: Software Trainer

We are seeking a skilled Software Trainer to join our Transport Operations Training team at Worldline. As a Software Trainer, you will be responsible for delivering high-quality training sessions to our clients on specialized Transport operations software.

Key Responsibilities:
  • Design and deliver comprehensive training materials, including user manuals, presentation slides, and hands-on exercises.
  • Conduct instructor-led training sessions, both in-person and virtual, for clients as well as new internal hires and existing internal employees.
  • Customize training programs based on the specific needs of various departments and user levels.
  • Develop and update training curriculum to stay current with software updates and new features.
  • Collaborate with Product Owners and Subject Matter Experts to ensure training content is accurate and relevant.
  • Develop and administer assessments to measure training effectiveness and identify areas for improvement.
  • Provide ongoing support and troubleshooting assistance to employees using the software.
  • Maintain a repository of training materials and documentation for easy access by staff.
  • Stay informed about the latest trends in Transport operations and training methodologies.
Requirements:
  • Teaching/training qualifications are desired but not essential. If you don't have qualifications in this area, you should be willing to undertake Continual Professional Development.
  • 2+ years of experience in software training, instructional design, or technical support is essential, preferably in the rail or transportation industry, but experience in any sector is welcome.
  • Experience with transport operations software or similar systems is highly desirable but not essential.
  • Proficiency in using standard software applications to design and deliver training.
  • An understanding of transport operations and related processes is a bonus, but full training is given.
  • Familiarity with e-learning platforms and tools is a plus.
  • Excellent communication and presentation skills.
  • Strong professional English skills both oral and in writing.
  • Strong organizational and multitasking abilities.
  • Ability to simplify complex concepts and deliver them in an engaging manner.
  • Patient, adaptable, and able to work with a diverse range of learners.
  • Strong analytical and problem-solving skills.
  • Ability to adapt to and teach new software tools quickly.
  • High attention to detail and accuracy.
  • Excellent interpersonal skills and the ability to work collaboratively.
Perks & Benefits:
  • Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
  • Work with inspiring colleagues and be empowered to learn, grow and accelerate your career.
  • Have 25 days holiday + bank holidays.
  • Have employee private medical cover, access to a virtual GP service.
  • Access to discounts and cash backs on shopping.
  • Purchase a range of flexible benefits through salary sacrifice.
  • Have a Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme.
  • Have Pension – the company will match contributions up to 10%.

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