Content Trainer

4 weeks ago

Nottingham, Nottingham, United Kingdom Worldline Global Full time
About the Role

We are seeking a skilled and experienced Software Trainer to join our Transport Operations Training team at Worldline Global. As a key member of our team, you will be responsible for delivering high-quality training sessions to our clients on specialized Transport operations software.

Key Responsibilities
  • Training Design and Delivery:
    • Develop comprehensive training materials, including user manuals, presentation slides, and hands-on exercises.
    • Conduct instructor-led training sessions, both in-person and virtual, for clients as well as new internal hires and existing internal employees.
    • Customize training programs based on the specific needs of various departments and user levels.
  • Curriculum Development:
    • Create and update training curriculum to stay current with software updates and new features.
    • Collaborate with Product Owners and Subject Matter Experts to ensure training content is accurate and relevant.
    • Gather feedback from delegates to continuously enhance the training program.
  • Support and Documentation:
    • Provide ongoing support and troubleshooting assistance to employees using the software.
  • Continuous Improvement:
    • Stay informed about the latest trends in Transport operations and training methodologies.
Requirements
  • 2+ years of experience in software training, instructional design, or technical support is essential, preferably in the rail or transportation industry, but experience in any sector is welcome.
  • Experience with transport operations software or similar systems is highly desirable but not essential.
  • Proficiency in using standard software applications to design and deliver training.
  • An understanding of transport operations and related processes is a bonus, but full training is given.
  • Strong professional English skills both oral and in writing.
  • Ability to adapt to and teach new software tools quickly.
What We Offer
  • Be part of a company guided by a strong purpose to do good and recognized as top 1% of the most sustainable companies in all sectors worldwide.
  • Have 25 days holiday + bank holidays.
  • Have employee private medical cover, access to a virtual GP service.
  • Access to discounts and cash backs on shopping.
  • Purchase a range of flexible benefits through salary sacrifice.
  • Have Life assurance – 1 x salary if not in a pension scheme, 4 x salary if joins the pension scheme.
  • Have Pension – the company will match contributions up to 10%.

We are on an exciting journey towards the next frontiers of railway technology, and we look for big thinkers, people with passion, can-do attitude and a hunger to learn and grow. With an empowering culture, strong technology and extensive training opportunities, we help you accelerate your career - wherever you decide to go. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as an individual with a disability, or any applicable legally protected characteristics.
#LI-Hybrid

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