Food and Beverage Service Associate

1 month ago


Dorking, Surrey, United Kingdom Mercure Box Hill Burford Bridge Hotel Full time
Job Opportunity at Mercure Box Hill Burford Bridge Hotel

We are seeking a skilled and enthusiastic Food and Beverage Operative to join our team at the 4-star Mercure Box Hill Burford Bridge Hotel. Located in the stunning landscape of North Downs, our hotel offers a unique blend of relaxation and business opportunities.

Key Responsibilities:
  • Deliver exceptional customer service in a fast-paced environment
  • Work collaboratively with the kitchen and other teams to ensure a smooth and memorable experience for guests
  • Provide a warm and welcoming atmosphere in the bar, restaurant, and other outlets
  • Respond promptly and effectively to customer requests and queries
  • Deal with guest complaints in a friendly and efficient manner
What We Offer:
  • A competitive salary and benefits package
  • Opportunities for career growth and development within the Klarent Hospitality Group Brand Portfolio
  • A supportive and dynamic team environment
  • Excellent training and induction programs
  • A range of employee benefits, including meals provided while on shift, sales incentives, and discounted use of leisure facilities
Requirements:
  • Passionate about delivering exceptional customer service
  • Positive attitude and ability to work well under pressure
  • Good communication and teamwork skills
  • Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends
  • Good command of the English language

If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.



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