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Guest Services Attendant

3 months ago

London, Greater London, United Kingdom Park Plaza Full time

At Park Plaza, we are dedicated to offering a personalized hotel experience that caters to the unique needs of each guest.

As our Guest Services Attendant, you will be the initial and final point of contact for our visitors. Your proactive, friendly demeanor and commitment to exceptional service will leave a lasting impression on every guest.

The Guest Services Attendant is responsible for various tasks associated with guest arrivals and departures, including welcoming guests, opening doors, providing directions and information, assisting with luggage, and coordinating with relevant teams to ensure a high level of guest satisfaction.

As a Guest Services Attendant, you will enjoy:

Salary: £11.72 per hour

Substantial discounts on hotel stays across Europe (applicable to the Radisson Hotel Group and friends & family) Food and beverage discounts at our dining establishments (for your entire party) A starting benefit of 30 days of vacation annually - inclusive of public holidays, with increases based on tenure Two complimentary meals each day Access to 40% of your earnings prior to payday through Wagestream Employee referral program – earn up to £750 Wellness initiatives with excellent gym discounts & more Cycle to Work scheme & complimentary cycling lessons Benefit Hub – discounted rates at numerous retailers, supermarkets, attractions, restaurants, and cinemas. Complimentary dry cleaning for your work attire Annual staff gatherings and events Company pension scheme & award-winning training programs

We are in search of our Guest Services Attendant, who:

Demonstrates outstanding interpersonal abilities and can engage effectively with others Will address requests swiftly, courteously, and with a caring attitude Will be accountable for welcoming guests and assisting with luggage handling and package deliveries Possesses a strong command of English and excellent communication skills Embodies our core values: Trust, Respect, Teamwork, Enthusiasm, Commitment & Care Previous experience as a Guest Services Attendant is advantageous but not mandatory

Known for crafting unforgettable experiences, Park Plaza serves both leisure and business travelers with chic accommodations and adaptable meeting spaces, complemented by award-winning dining options.

Park Plaza. Join us in creating memorable moments.

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