Housing Liaison Officer
6 days ago
Job Title: Housing Liaison Officer
Location: Haringey
Pay Rate: £20 P/H
Job Type: Full Time/Contract
The Role:
- To be part of a team delivering a high-quality, consistent, flexible, value-for-money comprehensive service to tenants, including new tenancies and tenancy changes, interviewing service users, and dealing with general enquiries.
- To be responsible for a range of tenancy management duties and be a visible presence with residents on our estates, ensuring tenants are well cared for, neighbourhoods are clean and safe, and resident satisfaction is high.
The Candidate:
- Experience of working with the general public, preferably in a service delivery setting.
- Communicate effectively with the public and members of staff at all levels and from diverse backgrounds.
- Knowledge and awareness of safeguarding issues.
Key Responsibilities:
- Deliver excellent customer service to tenants, responding to their needs and concerns.
- Manage tenancy agreements, ensuring compliance with company policies and procedures.
- Work collaboratively with colleagues to achieve team goals and objectives.
- Contribute to the development of policies and procedures to improve service delivery.
What We Offer:
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A supportive and collaborative work environment.
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