Customer Service Manager
7 days ago
Unlock Your Potential
We're seeking a talented individual to join our team as a Customer Support Manager. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences and driving business growth.
About the Role
As a Customer Support Manager, you'll be responsible for leading a team of customer support specialists, providing guidance and coaching to ensure they have the skills and knowledge needed to excel in their roles.
Key Responsibilities
- Lead a team of customer support specialists to deliver exceptional customer experiences
- Develop and implement customer support strategies to drive business growth and improve customer satisfaction
- Collaborate with cross-functional teams to identify and resolve customer issues
- Provide coaching and training to customer support specialists to enhance their skills and knowledge
What We Offer
As a Customer Support Manager at Cambridge University Press, you'll have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development.
Why Cambridge University Press?
We're a leading publisher of academic and educational materials, with a rich history of innovation and excellence. Our mission is to make a positive impact on society by providing high-quality educational resources to students, teachers, and researchers around the world.
Our Values
We're committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. We believe in the importance of continuous learning and development, and offer a range of training and development opportunities to support your growth and success.
-
Customer Service Manager
7 days ago
Cambridge, Cambridgeshire, United Kingdom Sainsbury's Full timeAbout the RoleThis is an exciting opportunity to join Sainsbury's as a Customer and Trading Manager, where you will be responsible for leading a team of colleagues to deliver exceptional customer service and drive sales growth.Key ResponsibilitiesManage a team of colleagues to ensure excellent customer service and a smooth shopping experience.Develop and...
-
Customer Service Manager
5 days ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Reception Supervisor to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are delivered at all...
-
Customer Service Manager
7 days ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Reception Supervisor to join our team at Marshall Motor Group. As a key member of our aftersales team, you will be responsible for providing day-to-day guidance and direction to a team of Service Advisors, ensuring the highest level of customer care and satisfaction are delivered at all...
-
Customer Services Manager
1 day ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAbout the RoleUniversity Information Services (UIS) is seeking an experienced professional to lead our Infrastructure Admin and Telecoms Support function. As a key member of our team, you will be responsible for the efficient and reliable day-to-day running of the Infrastructure Admin & Telecoms Support team, ensuring a consistent, professional, and...
-
Customer Services Manager
2 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAbout the RoleUniversity Information Services (UIS) is seeking an experienced professional to lead our Infrastructure Admin and Telecoms Support function. As a key member of our team, you will be responsible for the efficient and reliable day-to-day running of the Infrastructure Admin & Telecoms Support team, ensuring a consistent, professional, and...
-
Customer Service Manager
5 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeJob Title: Customer Service ManagerLocation: HybridContract: Permanent/Full time (35 hours per week)We are seeking a highly skilled and knowledgeable Customer Service Manager to join our team at Cambridge University Press & Assessment. As a leader in the educational sector, we are committed to delivering exceptional customer experiences and driving...
-
Customer Service Manager
6 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeJob Title: Customer Service ManagerLocation: HybridContract: Permanent/Full time (35 hours per week)We are seeking a highly skilled and knowledgeable Customer Service Manager to join our team at Cambridge University Press & Assessment. As a leader in the educational sector, we are committed to delivering exceptional customer experiences and driving...
-
Customer Service Manager
3 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeJob Title: Customer Service ManagerLocation: HybridContract: Permanent/Full time (35 hours per week)We are seeking a highly skilled and knowledgeable Customer Service Manager to join our team at Cambridge University Press & Assessment. As a leader in the educational sector, we are committed to delivering exceptional customer experiences and driving...
-
Customer Service Manager
3 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeJob Title: Customer Service ManagerLocation: HybridContract: Permanent/Full time (35 hours per week)We are seeking a highly skilled and knowledgeable Customer Service Manager to join our team at Cambridge University Press & Assessment. As a leader in the educational sector, we are committed to delivering exceptional customer experiences and driving...
-
Customer Services Manager
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full time**Job Summary**University Information Services (UIS) is seeking an experienced professional to lead our Infrastructure Admin and Telecoms Support function. As a key member of our team, you will be responsible for ensuring the efficient and reliable day-to-day running of our administrative support function.**Key Responsibilities**Manage the day-to-day...
-
Customer Services Manager
5 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAbout the RoleUniversity Information Services (UIS) is seeking an exceptional individual to lead our Infrastructure Admin and Telecoms Support function. As a key member of our team, you will be responsible for the efficient and reliable day-to-day running of the Infrastructure Admin & Telecoms Support team, comprising 4 full-time, hybrid working, customer...
-
Customer Services Manager
6 days ago
Cambridge, Cambridgeshire, United Kingdom University of Cambridge Full timeAbout the RoleUniversity Information Services (UIS) is seeking an exceptional individual to lead our Infrastructure Admin and Telecoms Support function. As a key member of our team, you will be responsible for the efficient and reliable day-to-day running of the Infrastructure Admin & Telecoms Support team, comprising 4 full-time, hybrid working, customer...
-
Customer Service Operations Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timePosition: Customer Service Operations Manager Company: Marshall Motor Group Role Overview: We are seeking a dedicated Customer Service Operations Manager to enhance our service reception team. This pivotal role will focus on delivering exceptional customer experiences while managing a dynamic team. Key Responsibilities: Lead and mentor a team of Service...
-
Customer Service Operations Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timePosition: Customer Service Operations Manager Company: Marshall Motor Group Role Overview: As a pivotal member of our team, the Customer Service Operations Manager will oversee the daily activities of the service reception area, ensuring excellence in customer interactions and operational efficiency. Key Responsibilities: Lead and mentor a team of Service...
-
Customer Service Manager
7 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeUnlock Your PotentialWe're seeking a talented individual to join our team as a Customer Support Manager. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleAs a Customer Support Manager, you'll be responsible for leading a team of customer support specialists,...
-
Customer Service Manager
5 days ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full timeUnlock Your PotentialWe're seeking a talented individual to join our team as a Customer Support Manager. As a key member of our organization, you'll play a vital role in delivering exceptional customer experiences and driving business growth.About the RoleAs a Customer Support Manager, you'll be responsible for leading a team of customer support specialists,...
-
Customer Service Operations Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timePosition: Customer Service Operations Manager Location: Nissan Maidstone Hours: Full-time, including Saturday mornings on a rotating schedule Compensation: Competitive base salary with potential earnings up to £38,000 (dependent on site performance) Benefits: Enjoy 25 days of annual leave plus bank holidays, life insurance, a pension plan, wellness support,...
-
Customer Service Operations Manager
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timePosition: Customer Service Operations Manager Location: Nissan Maidstone Working Hours: Full-time, including Saturday mornings on a rotational basis Compensation: Competitive base salary with potential earnings up to £38,000 (dependent on site performance) Benefits: 25 days of annual leave plus public holidays, life insurance, pension plan, wellness...
-
Customer Service Representative
1 week ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesEstablish and maintain...
-
Customer Service Representative
2 days ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring a seamless experience for our clients.Key ResponsibilitiesEstablish and maintain strong relationships with customers,...