Resident Services Coordinator
7 days ago
Job Title: Resident Services Coordinator - Front of House
Company: Cobalt Recruitment
Location: Milton Keynes (site based)
Job Type: Permanent
Salary: up to £27,000 to £32,000
About the Role:
We are currently assisting a leading Build to Rent industry business in their search for a front of house hire for a luxurious BTR development in Milton Keynes.
Key Responsibilities:
- Face-to-face resident interaction, building a good relationship and rapport with customers ensuring they feel welcome, safe, and at home.
- Conducting customers' viewings and tours.
- Undertaking pre-let inspections and scheduled inspections of communal areas.
- Logging receipt and collection of customer parcels.
- Building security and resident administration in line with GDPR.
- Arranging and hosting events for residents.
- Logging and reporting all Health and Safety tasks.
- Administrative duties predominantly revolving around reports producing system reports.
Requirements:
- Demonstrable experience of working in a customer-facing role; hospitality, property, or customer service background.
- Awareness of H&S requirements on-site and a demonstrable ability to implement H&S on site.
- Continually strives to improve knowledge, skills, and abilities to produce the best results.
- A flexible approach, dedication to working well in a team.
- Positive attitude and ability to go above and beyond for residents with little supervision.
- Proficient with common software, e.g., Microsoft/Windows, etc.
- Excellent communication skills, including written and verbal English and numeracy.
- Experience with events desirable.
What We Offer:
This is a permanent position that works on a rota system and will require 1 Saturday every 3 weeks, with TOIL provided.
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