Junior IT Support Specialist
7 days ago
Job Summary:
DK Recruitment is seeking a highly skilled Junior 3rd Line Engineer to join our client's team in North Bristol. As a key member of the Infrastructure team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our client's IT systems.
Key Responsibilities:
- Provide advanced technical support for IT infrastructure, including network, server, and desktop systems
- Collaborate with the Infrastructure team to resolve complex technical issues and implement new technologies
- Develop and maintain technical documentation and knowledge base
- Participate in on-call rotation to provide 24/7 support for critical systems
- Contribute to the development and implementation of IT projects and initiatives
Requirements:
- Strong technical knowledge of IT infrastructure, including network protocols, server operating systems, and desktop applications
- Experience with Microsoft Remote Desktop Service, Office 365, Azure, Veritas Backup Exec, and PowerShell
- Excellent problem-solving and analytical skills, with the ability to troubleshoot complex technical issues
- Strong communication and interpersonal skills, with the ability to work effectively with technical and non-technical stakeholders
- Ability to work in a fast-paced environment and prioritize multiple tasks and projects
What We Offer:
- Competitive salary up to £40,000 DOE
- Electric car scheme
- Hybrid and flexible working
- Fully funded training and certifications
- Enhanced maternity and paternity leave
- Private healthcare plan
- 24 days annual leave rising to 28 days + bank holidays
- Your birthday off
- 4 social team events per year
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