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Tour Operations Coordinator
2 months ago
About the Role:
The Product Coordinator is a key member of our team at PerryGolf, responsible for arranging contracted ground and ship services for our worldwide portfolio of escorted small group tours and golf cruises. This role requires a unique blend of logistical management skills and a passion for crafting exceptional global travel experiences.
Key Responsibilities:
- Request and confirm bookings for hotels, golf courses, ground transportation, guides, and other ancillary services as required.
- Establish the optimum final arrangements and required timings for ground transportation and golf arrangements, subject to finalised ship or flight timings.
- Create and maintain our tour planning grids following standard company template.
- Follow up with ground suppliers and DMCs to ensure our strong relationships and high-quality standards are maintained.
- Provide feedback to our cruise & tour development team on your views of the respective strengths of each supplier partner and DMC in delivering an outstanding guest experience.
Requirements:
- Minimum 3 years experience in office-based organizational and/or administrative work.
- Strong advantage to candidates with background in travel, hospitality or events management.
- Knowledge of and/or interest in the game of golf considered a plus but not required.
- Ability to work on multiple projects, trips, decisions concurrently, meet deadlines, respect budgets, and prioritize.
- Commitment to technology, quality data entry, and dedicated on-going learner.
- Intermediate to Advanced in Microsoft Office (including Outlook, Word and Excel) as well as familiarity working with databases.
- An efficient time manager who can multi-task with involvement in multiple projects at the same time.
What We Offer:
- Competitive salary paid.
- 28 days holiday / vacation entitlement, inclusive of UK public holidays.
- Preference for candidates which can commit to a full-time office-based role in Helensburgh, Scotland. However, open to considering flexible working arrangement requests for the right candidate.
- All candidates must be comfortable with hybrid work environment.
- International travel may be required from time to time, including the opportunity to host a limited number of tours per year subject to interest level.
