Lead Intensive Case Management Specialist

3 weeks ago

London, Greater London, United Kingdom Crisis Full time

About Crisis

Crisis is a national charity dedicated to supporting individuals facing homelessness. We believe that homelessness is not a foregone conclusion and that, through collective effort, we can eradicate it.

This is an opportune moment to join our organization as we initiate a transformative 10-year strategy aimed at eliminating homelessness. This role presents a genuine chance to leverage your expertise and experience to positively influence the lives of those grappling with homelessness, particularly those with intricate needs and multiple challenges. Our team collaborates with local communities, volunteers, and various organizations to foster systemic change for individuals confronting homelessness.

We are committed to being Bold, Impactful, Collaborative, and Equitable in our mission, fostering a culture of positive behaviors that will enable us to advocate for effective policies, deliver innovative services, and build a supportive community to combat homelessness across Great Britain. Together, staff, members, and volunteers strive to be ambitious and focused on the impact we aim to achieve.

It is unacceptable that individuals experience homelessness. Each day, it disrupts lives, but we possess the capability to resolve it.

Together, we will put an end to homelessness.

Role Overview

As a Lead Worker in Intensive Case Management, you will engage with members in a psychologically informed manner, establishing open, trusting, and high-quality professional relationships. You will assist individuals experiencing homelessness who face multiple and complex challenges, including but not limited to mental and physical health issues, substance use disorders, social exclusion, and isolation. Your role will involve conducting comprehensive assessments of each member's needs and strengths, ensuring they receive tailored support to overcome their homelessness. You will adopt a holistic perspective on each member's journey, adhering to our 'one worker, one member' approach.

Candidate Profile

We seek a skilled and motivated individual to join our Intensive Case Management team. The ideal candidate will have a proven track record of providing flexible, person-centered support to individuals. You will become part of a highly experienced and supportive team dedicated to enhancing the quality of life for those experiencing homelessness.

We value diversity as a strength and are committed to ensuring that Crisis reflects the communities we serve. Our goal is to create an environment where everyone can thrive and contribute to our mission of permanently ending homelessness. We particularly encourage applications from individuals with lived experience of homelessness and those from marginalized groups and communities.

Benefits of Working at Crisis

As a team member, you will enjoy a comprehensive range of employee benefits, including:

  • Interest-free loans for travel season tickets, cycle-to-work schemes, and tenancy deposits
  • Pension scheme with an employer contribution of 8.5%
  • 28 days of annual leave, with the option to purchase up to 10 additional days
  • Enhanced maternity, paternity, shared parental, and adoption pay
  • Flexible working arrangements around core hours
  • And more (a full list of benefits is available on our website)

In addition to excellent staff benefits, we are committed to supporting your ongoing professional development to enhance your skills, experience, and career trajectory.

Upon joining us, you will have the opportunity to participate in our staff diversity networks, which aim to champion various issues within the organization, enabling staff to be their authentic selves and contribute to making Crisis a truly diverse organization.

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