Customer Service Representative
1 week ago
We are seeking a highly skilled and customer-focused individual to join our team as a Customer Support Officer at the Highways Operation Centre.
Key Responsibilities- Process a high volume of customer enquiries through various contact channels, ensuring timely and accurate responses.
- Log and maintain accurate records of customer interactions on our database system, adhering to Universal Services Directorate and Council procedures.
- Investigate and escalate complex enquiries, managing customer expectations and assigning emergency enquiries as required.
- Write high-quality responses to complaints and enquiries, ensuring compliance with Hampshire Highway processes and statutory responsibilities.
- Support the Customer Contact Centre during high-volume periods, developing and maintaining service knowledge to ensure accuracy.
- A minimum of GCSE or equivalent in English and Maths.
- Excellent attention to detail and customer service skills.
- Excellent written and oral communication skills.
- An understanding of IT systems and packages, including Microsoft Office 360.
- A team player with strong collaboration skills.
Connect2Hampshire is a managed service agency owned by Hampshire County Council, providing temporary, contract, and interim opportunities into the Council.
We operate on the values of ethical, trustworthy, and caring, and our profits are returned to our Local Authority shareholders.
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Customer Service Representative
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Winchester, Hampshire, United Kingdom Moto Full timeMoto - Customer Service RepresentativeAre you eager to embark on a fulfilling journey with a vibrant team at Moto? We are currently in search of passionate individuals to deliver outstanding customer service and assist in providing our renowned menu offerings. No previous experience is required, as comprehensive training will be provided to ensure your...
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Customer Service Representative
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Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full time{"title": "Customer Service Role", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...
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Customer Service Representative
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Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full time{"title": "Customer Service Role", "content": "About the RoleWe are seeking a skilled Customer Service Representative to join our team at WHSmith. As a Counter Assistant, you will be responsible for providing exceptional customer service to our customers, managing queues, and ensuring that customers can access the services they need quickly and simply.Key...
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Customer Service Representative
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Customer Service Representative
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Winchester, Hampshire, United Kingdom Moto Full timeAbout the RoleWe are seeking a motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our retail team, you will be responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers.Key ResponsibilitiesServing Customers: Provide timely and courteous...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom WH Smith Retail Holdings Limited Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Counter Assistant in one of our Post Office Stores. As a Counter Assistant, you will play a vital role in providing exceptional customer service to our customers, helping them with their everyday needs and ensuring they have a positive experience in our...
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Customer Service Representative
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Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeOyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in a luxury retail setting. As a key member of the team, you will be responsible for delivering exceptional customer service while building strong relationships with clients.Key ResponsibilitiesArrange customer returns, collections, and ensure return requests...
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Customer Service Representative
7 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeOyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in a luxury retail setting. As a key member of the team, you will be responsible for delivering exceptional customer service while building strong relationships with clients.Key ResponsibilitiesArrange customer returns, collections, and ensure return requests...
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Customer Service Representative
11 hours ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn esteemed interior design business with a strong international presence is seeking a skilled Customer Service Executive to join their team in Winchester.Key Responsibilities:Efficiently process customer returns, collections, and return requests.Collaborate with the finance team to ensure timely credit notes and refunds.Prioritize replacement orders for...
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Customer Service Representative
13 hours ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn esteemed interior design business with a strong international presence is seeking a skilled Customer Service Executive to join their team in Winchester.Key Responsibilities:Efficiently process customer returns, collections, and return requests.Collaborate with the finance team to ensure timely credit notes and refunds.Prioritize replacement orders for...
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Customer Service Representative
4 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeOyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in a luxury retail setting. As a key member of the team, you will be responsible for delivering exceptional customer service while building strong relationships with clients.Key ResponsibilitiesManage customer returns, collections, and ensure return requests...
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Customer Service Representative
4 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeOyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in a luxury retail setting. As a key member of the team, you will be responsible for delivering exceptional customer service while building strong relationships with clients.Key ResponsibilitiesManage customer returns, collections, and ensure return requests...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn exceptional opportunity has arisen to join a prestigious interior design business with a strong international presence and an outstanding reputation for delivering high-quality products and services. Due to continued growth, they are seeking a highly skilled Customer Service Executive to join their team in a dynamic and supportive environment. Key...
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Customer Service Representative
6 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn exceptional opportunity has arisen to join a prestigious interior design business with a strong international presence and an outstanding reputation for delivering high-quality products and services. Due to continued growth, they are seeking a highly skilled Customer Service Executive to join their team in a dynamic and supportive environment. Key...
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Customer Service Representative
3 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn exceptional opportunity has arisen to join a prestigious interior design business with a strong international presence and an outstanding reputation for delivering high-quality products and services. Due to continued growth, they are seeking a highly skilled Customer Service Executive to join their team in a dynamic and supportive environment. Key...
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Customer Service Representative
3 days ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeAn exceptional opportunity has arisen to join a prestigious interior design business with a strong international presence and an outstanding reputation for delivering high-quality products and services. Due to continued growth, they are seeking a highly skilled Customer Service Executive to join their team in a dynamic and supportive environment. Key...
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Customer Service Representative
2 weeks ago
Winchester, Hampshire, United Kingdom Oyster Recruitment Limited Full timeJob Summary:Oyster Recruitment Limited is seeking a highly skilled Customer Service Executive to join their team in a luxury retail setting. As a key member of the customer service team, you will be responsible for delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Process customer returns, collections, and...
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Customer Service Representative
2 days ago
Winchester, Hampshire, United Kingdom Pets at Home Group Plc Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Store Colleague. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and ensuring a great shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service, responding to...