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Construction Claims Specialist
2 months ago
We are seeking a skilled Construction Claims Technician to join our team at Hays Business Support. As a Construction Claims Technician, you will play a crucial role in investigating, examining, negotiating, and settling credit insurance claims.
Key Responsibilities- Examine and assess submitted claims, making settlements within agreed authority schedules and specified timescales.
- Set up, review, and pay claims using bespoke IT systems.
- Record and monitor insolvency dates forming the claim event.
- Assess opportunities to mitigate losses and follow up with ongoing communication.
- Analytically assess claims, applying judgment to uncertified applications and final accounts.
- Calculate reserves and input data into the claim's system.
- Confirm insolvency events, collect loss information, and record it.
- Liaise with Insolvency Practitioners and external stakeholders.
- Identify fraudulent claims.
- Attend creditors' meetings, assist with proof of debt and proxies, and follow up on dividends.
- Report concerns to Risk/Underwriters for limit/cover reviews.
- Inform management of potential large losses and record them on the department's tracking spreadsheet.
- Handle general queries related to claims procedures and cover.
- File claims documentation in a paperless system, keeping records up to date.
- Liaise with underwriters and advise policyholders on claims procedures and cover.
- Perform other reasonable duties as instructed by the Claims Manager.
- Experience in the construction industry.
- Strong written and verbal communication skills, with a confident telephone manner.
- Proficiency in Word, Excel, and other Microsoft applications.
- Ability to assess complex matters and report succinctly.
- Flexible, proactive attitude and team player.
- Commercial awareness.
- The ability to work on his own initiative.
- Attention to detail.
- Willingness to learn and challenge the norm.
- Hybrid working options.
- Non-contributory pension.
- Funded private healthcare.
- 25-day holiday (plus bank holidays).
- Wellbeing allowance.
- Free parking.
