Social Care Quality Assurance Manager
3 weeks ago
We are seeking a highly skilled and experienced Quality Lead to join our team at Gleeson Recruitment Group. As a Quality Lead, you will be responsible for overseeing a portfolio of care homes across South East and South Wales, ensuring compliance with CIW regulatory standards and driving quality assurance and improvement within Adult Social Care services across Wales.
Key Responsibilities:
- Conduct regular audits and evaluations of our care services to ensure adherence to high standards of care.
- Identify areas for improvement and work with operational teams to create and implement action plans.
- Provide guidance and advice on the continuous improvement of service delivery.
- Lead the development, implementation, and monitoring of the Quality Assurance framework.
Requirements:
- Excellent knowledge of CIW regulatory frameworks and inspection processes.
- Strong leadership and decision-making skills with the ability to influence and engage stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to handle complex issues relating to governance and compliance.
- Credible and professional, with excellent communication and interpersonal skills.
- Ability to work under pressure, manage multiple priorities, and deliver results to deadlines.
Desirable Experience:
- Prior experience as a CIW inspector or auditor.
- Membership of relevant professional bodies (e.g., Social Care Wales).
About Us:
Gleeson Recruitment Group is a leading recruitment agency specializing in social care and healthcare recruitment. We are committed to providing high-quality recruitment services to our clients and candidates.
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