Property Transaction Specialist

1 week ago

Whiteley, Hampshire, United Kingdom OneDome Full time
Company Overview

OneDome is a pioneering property marketplace that's revolutionizing the way people buy and sell homes. As a market leader, we're committed to delivering exceptional customer experiences and making property transactions faster, more assured, and more controlled.

Job Summary

We're seeking a highly organized and charismatic individual to join our team as a Property Moving Assistant. In this role, you'll be responsible for project managing all tasks related to property sales, ensuring fast completion and exceptional customer satisfaction.

Key Responsibilities
  • Build strong relationships with stakeholders, including mortgage consultants, client services, and external partners.
  • Provide an outstanding and efficient service to clients by managing their expectations and keeping them updated on application progress.
  • Responsible for all tasks related to property sales, including buyer/seller, solicitors, mortgage advisors, and other parties.
  • Liaise with lenders, solicitors, and clients to ensure mortgage applications are progressed efficiently.
  • Maintain high accuracy when inputting data.
  • Position OneDome's core products, the Home Buyer Service and OneDome Remo.
Person Specification
  • Knowledge of the UK property market and understanding of mortgages.
  • Proven track record of delivering exceptional client service.
  • Excellent communication skills, both verbal and written, with the ability to build strong relationships.
  • Highly organized and able to prioritize tasks.
  • Thrives in a high-pressure, fast-paced environment.
  • Completes work to a high standard within agreed service standards.
  • Professional with an excellent telephone manner.
  • Confident to deal with clients and provide a great service at all times.

Note: The role is hybrid, requiring 3 days in the office in Whiteley, Hampshire, and 2 days of home working. There is commission tied to performance within the role.

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