Sales Support Specialist

3 weeks ago


Swindon, Swindon, United Kingdom 8Bit Studios Full time

Job Title: Retail Team Member

Location: Swindon

Company: 8Bits

About Us:

8Bits is a dynamic entertainment management firm known for its innovative offerings and exceptional customer interactions. We are in search of a driven and enthusiastic Retail Team Member to enhance our team and support our store's achievements.

Role Overview:

If you have a passion for retail and a commitment to delivering excellent customer service, the Retail Team Member position at 8Bits is for you. In this role, you will engage with customers, assist in store operations, and help create a positive shopping atmosphere. Your contributions will be vital in ensuring our store operates efficiently and that customers leave satisfied.

Key Responsibilities:

  • Greet and assist customers, offering friendly and knowledgeable service.
  • Handle the cash register and process transactions with accuracy and efficiency.
  • Maintain store presentation by organizing products, ensuring shelves are stocked, and creating attractive displays.
  • Support inventory management by receiving and unpacking stock, monitoring stock levels, and managing stock rotation.
  • Address customer inquiries, manage returns and exchanges, and resolve issues professionally.
  • Assist with in-store promotions and sales initiatives to meet store objectives.
  • Ensure the store is clean, organized, and visually appealing.
  • Collaborate with team members to facilitate smooth store operations and foster a positive work environment.
  • Adhere to company policies and procedures, including those related to cash handling and store security.
  • Participate in store opening and closing duties as required.

What We're Looking For:

  • Prior experience in retail or customer service is preferred but not mandatory.
  • Strong communication and interpersonal skills with a friendly demeanor.
  • Ability to process transactions accurately and manage cash responsibly.
  • Excellent organizational skills and attention to detail.
  • Flexibility to work various shifts, including evenings and weekends.
  • A proactive, customer-oriented approach with a strong work ethic.
  • Capability to work independently as well as part of a team.
  • Enthusiasm for retail and the entertainment sector.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunity to work in a dynamic and supportive environment.
  • Hands-on experience in retail within the entertainment industry.
  • A friendly and collaborative team atmosphere.
  • Opportunities for professional growth and development within the company.

How to Apply:

To be considered for the position, please submit your CV and a cover letter outlining your interest and relevant experience.



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