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Administrative Support for AHP Rehabilitation Services

3 months ago


Caernarfon, Gwynedd, United Kingdom Betsi Cadwaladr University Health Board Full time

Position Overview

The role involves delivering proficient and effective administrative and secretarial assistance to the Allied Health Professional Enhanced Rehabilitation Service.

Language Requirements

Proficiency in Welsh is preferred for this position; however, applications from both English and Welsh speakers are encouraged.

Key Responsibilities

The primary responsibilities include:

  • Coordinating meetings and managing schedules
  • Documenting meeting minutes
  • Composing letters and reports
  • Inputting data related to staff and patients

Flexibility, reliability, and adaptability are essential traits for this role, along with strong organizational skills. A courteous telephone demeanor and effective communication abilities are crucial. Proficiency in computer applications, particularly Word and Excel, is required. The candidate should be a collaborative team member and uphold confidentiality at all times.

Due to the nature of the responsibilities, the individual in this position must maintain strict confidentiality and interact with patients, family members, medical personnel, and colleagues with respect and discretion, both verbally and in writing.

About Betsi Cadwaladr University Health Board

Betsi Cadwaladr University Health Board (BCUHB) is the largest healthcare organization in Wales, offering a comprehensive range of primary, community, mental health, acute, and elective hospital services to a population of approximately 700,000 across North Wales. We are dedicated to supporting our staff in alignment with our Organizational Values and 'Proud to Lead' competence framework.

We value engaged leadership at all levels and are committed to promoting equality and diversity. We proudly welcome applicants under the 'Disability Confident Employer' scheme.

Application Process

Applicants are encouraged to check their email accounts regularly, as all recruitment-related correspondence will be sent to the email address provided in the application form. Applications may be submitted in Welsh, and those submitted in Welsh will be treated equally to those submitted in English.

Job Responsibilities

A comprehensive Job Description and Person Specification can be found in the supporting documents or accessed through the application portal.

Qualifications

Essential:

  • Strong general education background
  • NVQ Level 3 or equivalent experience in a similar capacity
  • ECDL or equivalent IT proficiency

Desirable:

  • RSA/OCR Level 3 or equivalent in Word Processing
  • NVQ in a relevant field

Experience

Essential:

  • Prior experience as a personal or team secretary
  • Familiarity with office protocols and deadlines

Desirable:

  • Experience in patient or customer service
  • Previous work experience within the NHS

Skills

Essential:

  • Outstanding communication skills
  • Exceptional organizational abilities

Desirable:

  • Welsh language proficiency
  • Capability to generate reports, graphs, and data