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Cafe Team Leader
2 months ago
Key Responsibilities: As a Starbucks Shift Supervisor, you will be responsible for leading a team of cafe staff to deliver exceptional customer service and drive sales growth.
Key Performance Indicators:
- Customer Satisfaction: Ensure that all customers receive a positive experience and are satisfied with their purchases.
- Sales Growth: Drive sales growth by upselling and cross-selling products to customers.
- Team Performance: Lead and motivate a team of cafe staff to achieve their full potential and deliver exceptional results.
Requirements:
- Experience: Previous experience in a cafe or restaurant environment is essential.
- Skills: Excellent communication and leadership skills are required.
- Qualifications: A qualification in hospitality or a related field is desirable.
What We Offer:
- Competitive Salary: A competitive salary and benefits package is offered.
- Opportunities for Career Development: Opportunities for career development and progression are available.
- Quarterly Bonus Incentive: A quarterly bonus incentive is offered to recognize and reward outstanding performance.
