Customer Team Leader

4 weeks ago


Grantham, Lincolnshire, United Kingdom Co-op Digital Full time
About the Role

We're seeking a highly skilled and motivated Customer Team Leader to join our team at Co-op Digital. As a Customer Team Leader, you will be responsible for leading a team of Customer Team Members and providing exceptional customer service to our customers.

You will be responsible for coaching and supervising your team, deputising for the Store Manager, and delivering great customer service. You will also be responsible for maintaining a safe and legal store environment, managing diligence checks and stock accuracy, and supporting your Store Manager with HR processes.

We're looking for someone who is passionate about delivering excellent customer service, has strong leadership skills, and is able to work well under pressure. If you're a motivated and enthusiastic individual who is looking for a new challenge, we'd love to hear from you.

Key Responsibilities
  • Lead a team of Customer Team Members and provide coaching and supervision
  • Deliver exceptional customer service and maintain a safe and legal store environment
  • Manage diligence checks and stock accuracy
  • Support the Store Manager with HR processes
  • Deputise for the Store Manager as needed
What You'll Need
  • Strong leadership skills and ability to motivate a team
  • Excellent customer service skills and ability to work well under pressure
  • Ability to maintain a safe and legal store environment
  • Strong organizational and problem-solving skills
  • Ability to work flexibly and adapt to changing situations
Why Co-op?
  • Full, paid training and dedicated support for your personal development and career progression
  • 30% discount on all Co-op products in-store plus 10% discounts on all other brands
  • A pension scheme with up to 10% employer contributions
  • Wagestream – a money management app giving you access to a percentage of your pay as you earn it
  • 36 days of holiday (including bank holidays, pro rata for part time colleagues)
  • Virtual healthcare services for you and your family, including access to GP appointments, eye care, mental health support, and nutrition and fitness consultations
  • 24/7 employee assistance service
  • Rotas shared three weeks in advance and accessible on your phone
  • Cycle-to-work scheme

  • Team Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    Career Opportunity:At Costa Coffee, we're looking for a skilled and dedicated Team Leader to join our team. As a Team Leader, you'll be responsible for supporting your colleagues in delivering exceptional customer experiences, while also taking the lead on shifts to ensure smooth operations.Key Responsibilities:Train and develop new team members to achieve...

  • Team Leader

    4 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    Team Leader - Coffee ConnoisseurAt Costa Coffee, we're passionate about delivering exceptional customer experiences. As a Team Leader - Coffee Connoisseur, you'll play a key role in leading our team to achieve this goal.Key Responsibilities:Lead by example, demonstrating a passion for coffee and customer serviceDevelop and implement strategies to drive sales...

  • Team Leader

    4 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    Team Leader - Coffee ConnoisseurWe're seeking a skilled Team Leader to join our Costa Coffee team. As a Coffee Connoisseur, you'll be responsible for leading by example, ensuring exceptional customer service, and driving sales growth.Key Responsibilities:Lead shifts and support colleagues in delivering outstanding customer experiencesMaximize sales by...

  • Team Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    Role OverviewWe're seeking a skilled Team Leader to join our Costa Coffee team. As a Barista Maestro, you'll be responsible for leading shifts, training new team members, and driving high standards in customer service and coffee quality.Key ResponsibilitiesLead shifts to support colleagues in delivering exceptional customer experiencesTrain and accredit new...

  • Team Leader

    2 weeks ago


    Grantham, Lincolnshire, United Kingdom RES Full time

    {"Key Responsibilities": "As a Team Leader at RES, you will be responsible for leading a team of technicians to ensure the delivery of world-class O&M services.You will be accountable to the Operations Manager for the performance of the team and the region.", "Role Description": "The Team Leader will hold the same duties as a Technician with additional...

  • Senior Team Leader

    2 weeks ago


    Grantham, Lincolnshire, United Kingdom Brakes Full time

    Job Title: Senior Team Leader - Distribution AdministrationAbout the Role:We seek an experienced and proactive Senior Team Leader to join our Distribution Administration team at Brakes. As a key member of our team, you will be responsible for managing a small team of administration personnel, ensuring they cover all their role-specific duties and...


  • Grantham, Lincolnshire, United Kingdom Brook Street UK Full time

    Job Title: Team Leader ResidentialWe are seeking a dedicated and compassionate Team Leader to join our client's Residential Children's Home in Grantham. In this role, you will support the Home Manager in ensuring the smooth operation of the home while providing high-quality care to the children and young people.About the Role:As a Team Leader, you will be...

  • Team Leader

    4 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    Role OverviewAs a Barista Maestro at Costa Coffee, you will be responsible for leading a team of baristas to deliver exceptional customer experiences. You will be the face of the store, ensuring that every customer leaves feeling valued and satisfied.Key ResponsibilitiesLead a team of baristas to achieve sales targets and deliver high-quality customer...

  • Retail Team Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Travelex Full time

    Role OverviewAs a Retail Team Leader at Travelex, you will be responsible for leading a team of Travel Service Partners to deliver exceptional customer experiences in our foreign exchange bureaus. Your primary goal will be to ensure that every customer interaction is positive, efficient, and meets their needs.Key ResponsibilitiesManage a team of Travel...

  • Retail Team Leader

    4 weeks ago


    Grantham, Lincolnshire, United Kingdom Travelex Full time

    Bureau Manager Job DescriptionAs a Bureau Manager at Travelex, you will be responsible for leading a team of Travel Service Partners to deliver exceptional customer experiences in our ASDA Travel Money Bureaus. Your primary goal will be to ensure that every customer interaction is positive and that our customers feel valued and heard.Key...

  • Payroll Team Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Portfolio Payroll Full time

    My client, a leading accountancy practice in the Falkirk area, is seeking an experienced payroll professional to join their strong team as a Payroll Team Leader. The successful candidate will be responsible for managing direct reports and assisting the payroll management team.Key responsibilities include:Managing a team of payroll professionalsProcess...

  • Retail Team Leader

    2 weeks ago


    Grantham, Lincolnshire, United Kingdom Travelex Full time

    Key Responsibilities:Manage a team of Travel Service Partners to deliver exceptional customer experiences.Nurture and mentor team members to maintain high customer service standards.Focus on customer feedback, service levels, and team performance.Implement best practices and regulatory standards to ensure operational compliance.Benefits:A comprehensive...


  • Grantham, Lincolnshire, United Kingdom Whitbread Full time

    Step Up Your Career with Whitbread!Job Title: Step Up Team LeaderAbout the Role:We are currently recruiting for a Step Up Team Leader to join our team at The Farrier Brewers Fayre. As a Step Up Team Leader, you will be responsible for delivering exceptional customer service and leading your team to achieve our high standards.What You'll Do:Lead your team to...


  • Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About the RoleWe are seeking a dedicated and compassionate Adult Care Team Leader to join our team at Hazel House. As a key member of our support team, you will be responsible for the wellbeing of our occupants, ensuring their physical and emotional needs are met.Key ResponsibilitiesChaperone occupants to appointments and activitiesComplete relevant...


  • Grantham, Lincolnshire, United Kingdom Brook Street Social Care Full time £26,624 - £28,080

    Job Title: Residential Children's Home Team LeaderJob Summary: We are seeking a dedicated and compassionate Team Leader to join our client's Residential Children's Home in Grantham.Key Responsibilities:* Support the Home Manager in ensuring the smooth operation of the home* Provide high-quality care to the children and young people* Maintain accurate records...


  • Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About the RoleWe are seeking a highly skilled and compassionate Adult Care Team Leader to join our team at Hazel House. As a key member of our care team, you will be responsible for the wellbeing of our occupants, ensuring their physical and emotional needs are met.Key ResponsibilitiesChaperone occupants to appointments and activitiesComplete relevant...


  • Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About the RoleWe are seeking a highly skilled and compassionate Adult Care Team Leader to join our team at Hazel House. As a key member of our support team, you will be responsible for the wellbeing of our occupants, ensuring their physical and emotional needs are met.Key ResponsibilitiesChaperone occupants to appointments and activitiesComplete relevant...

  • Sales Leader

    3 weeks ago


    Grantham, Lincolnshire, United Kingdom Arctic Wolf Full time

    Unlock Your Potential with Arctic WolfArctic Wolf is a global leader in security operations, delivering the first cloud-native security operations platform to end cyber risk. Our dynamic 24x7 cybersecurity protection is tailored to the specific needs of your organization.As a highly motivated and flexible sales leader, you will be a major contributor to our...


  • Grantham, Lincolnshire, United Kingdom Hazel House Full time

    About the RoleWe are seeking a highly skilled and compassionate Adult Care Team Leader to join our team at Hazel House. As a key member of our care team, you will be responsible for the wellbeing of our occupants, ensuring their physical and emotional needs are met.Key ResponsibilitiesChaperone occupants to appointments and activitiesComplete relevant...

  • Team Leader

    2 weeks ago


    Grantham, Lincolnshire, United Kingdom Costa Coffee Full time

    About the RoleAs a Barista Maestro, you'll be responsible for day-to-day operations, stock maintenance, health & safety, and store marketing. You'll work closely with the team to deliver unbeatable experiences and inspire customer loyalty.Key ResponsibilitiesLeading shifts to support colleagues in delivering exceptional customer serviceMaking the most of...