Quality Customer Service Lead
3 weeks ago
An exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.
The role of a Quality Customer Experience Coordinator is to proactively develop and implement a quality, customer-focused experience. The successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment and will be instrumental in developing and promoting excellence in customer service within the North Lincolnshire leisure centres and hub models.
Key Responsibilities:
- Lead a professional high-performing team to deliver exceptional customer service.
- Develop and implement customer insight to improve service and drive business growth.
- Plan and monitor performance against agreed indicators to ensure continuous improvement.
- Familiarity with CRM systems and practices to enhance customer engagement.
About the Role:
This is an excellent opportunity for a motivated and experienced individual to make a real impact on customer service excellence in North Lincolnshire. If you have a passion for delivering exceptional customer experiences and leading high-performing teams, we encourage you to apply.
-
Quality Customer Service Lead
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Opportunity: Quality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.The successful candidate will be responsible for leading the front of house team to ensure that customers receive a friendly and...
-
Quality and Customer Service Specialist
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeAn exciting opportunity has arisen at North Lincolnshire Council for a Quality and Customer Service Specialist to join the team on a temporary basis.The role of a Quality and Customer Service Specialist is to develop and implement a quality customer-focused experience.The successful candidate will lead the front of house team to ensure that customers are...
-
Quality and Customer Service Specialist
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.About the RoleThe successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment...
-
Quality and Customer Service Specialist
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeQuality Customer Experience CoordinatorAn exciting opportunity has arisen at North Lincolnshire Council for a Quality Customer Experience Coordinator to join the team on a temporary basis to cover maternity leave.About the RoleThe successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment...
-
Customer Service Team Lead
1 week ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Summary:We are seeking a highly skilled Customer Service Team Lead to join our team at North Lincolnshire Council. The successful candidate will be responsible for developing and implementing a quality customer-focused experience, leading the front of house team to ensure excellent customer service.Key Responsibilities:Develop and implement a quality...
-
Customer Service Team Lead
1 week ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Title: Quality Customer Service CoordinatorAbout the Role:The Quality Customer Service Coordinator will be responsible for developing and implementing a quality customer-focused experience at North Lincolnshire leisure centres and hub models.Key Responsibilities:Lead the front of house team to ensure customers are greeted in a friendly and welcoming...
-
Customer Service Team Lead
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full time**Temporary Opportunity at North Lincolnshire Council**We are seeking a highly skilled Quality Customer Experience Coordinator to join our team on a temporary basis to cover maternity leave.The successful candidate will lead the front of house team to ensure that customers are greeted in a friendly, welcoming environment and will be instrumental in...
-
Customer Service and Quality Manager
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeAn exciting opportunity has arisen for a temporary role within the integrated Community Hubs. As a Customer Experience Coordinator, you will be instrumental in developing and promoting excellence in customer services within the North Lincolnshire integrated hub models.You will have the confidence to lead a team and develop a customer-focused culture within...
-
Customer Service Ambassador
1 day ago
Scunthorpe, North Lincolnshire, United Kingdom Iceland Full timeAbout the RoleAs a Customer Service Ambassador at Iceland, you will be the face of our business, delivering exceptional customer service to our valued customers. This role requires a strong interpersonal skill set, the ability to work independently, and a passion for delivering high-quality service.Key ResponsibilitiesDeliver shopping to customers' doors,...
-
Customer Service Experience Manager
7 days ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeJob Title: Quality Customer Service CoordinatorAbout the Role:The Quality Customer Service Coordinator will be responsible for developing and implementing a quality customer-focused experience at North Lincolnshire leisure centres and hub models.Key Responsibilities:Lead the front of house team to ensure customers are greeted in a friendly and welcoming...
-
Customer Service Representative
2 months ago
Scunthorpe, North Lincolnshire, United Kingdom McDonald's Full timePosition Overview We are seeking to enhance our workforce at McDonald's. As a Customer Service Representative, you will play a vital role in ensuring a positive experience for our guests. Your initial training will take place at a designated location, where you will gain the necessary skills to excel in your role. With over 50 years of history, McDonald's UK...
-
Customer Service Representative
4 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom McDonald's Full timePosition Overview We are seeking to enhance our workforce at McDonald's. As a Customer Service Representative, you will play a vital role in ensuring a positive experience for our guests. Your initial training will take place at a designated location, where you will gain the necessary skills to excel in your role. With over 50 years of history, McDonald's UK...
-
Customer Service Engineer
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Edwards & Pearce Full timeJob Title: Customer CareOur client, a leading manufacturer and supplier of recyclable packaging products, is seeking a skilled Multi Skilled Engineer to join their team in Scunthorpe. As a business, they strive to exceed customer expectations in quality, value, and service.The Role:The successful candidate will provide a multi-skilled maintenance service...
-
Customer Service Engineer
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Edwards & Pearce Full timeJob Title: Customer CareOur client, a leading manufacturer and supplier of recyclable packaging products, is seeking a skilled Multi Skilled Engineer to join their team in Scunthorpe. As a business, they strive to exceed customer expectations in quality, value, and service.The Role:The successful candidate will provide a multi-skilled maintenance service...
-
Food Quality and Technical Lead
3 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom Rise Technical Recruitment Limited Full timeFood Quality and Technical ManagerJoin a leading food manufacturing company in Scunthorpe, Lincolnshire, and take on a challenging role as a Food Quality and Technical Manager. This position offers a competitive salary of £38-43K plus benefits and a 8-5 Mon-Fri schedule with time off in lieu for additional hours worked.About the Role:Lead the development...
-
Food Quality and Technical Lead
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom Rise Technical Recruitment Limited Full timeFood Quality and Technical ManagerJoin a leading food manufacturing company in Scunthorpe, Lincolnshire, and take on a challenging role as a Food Quality and Technical Manager. This position offers a competitive salary of £38-43K plus benefits and a 8-5 Mon-Fri schedule with time off in lieu for additional hours worked.About the Role:Lead the development...
-
Customer Service Representative
2 weeks ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeWe are seeking a Customer Service Representative to join our busy contact centre service team at North Lincolnshire Council.This role involves providing a flexible and quality approach to answering telephone queries, emails, webchats, and other forms of customer contact in line with business needs.As a Customer Service Representative, you will be the first...
-
Customer Service Representative
7 days ago
Scunthorpe, North Lincolnshire, United Kingdom North Lincolnshire Council Full timeWe are seeking a skilled Customer Service Representative to join our Contact Centre team at North Lincolnshire Council.This role involves providing a high-quality service to customers through various communication channels, including telephone, email, and webchat.You will be the first point of contact for customers, providing information, advice, and...
-
Customer Service Engineer
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Edwards & Pearce Full timeJob Title: Customer CareOur client, a leading manufacturer and supplier of recyclable packaging products, is seeking a skilled Multi Skilled Engineer to join their team in Scunthorpe. As a business, they strive to exceed customer expectations in quality, value, and service.The Role:The successful candidate will provide a multi-skilled maintenance service...
-
Customer Service Engineer
1 month ago
Scunthorpe, North Lincolnshire, United Kingdom Edwards & Pearce Full timeJob Title: Customer CareOur client, a leading manufacturer and supplier of recyclable packaging products, is seeking a skilled Multi Skilled Engineer to join their team in Scunthorpe. As a business, they strive to exceed customer expectations in quality, value, and service.The Role:The successful candidate will provide a multi-skilled maintenance service...