Assistant Manager

3 weeks ago

London, Greater London, United Kingdom Apex Hotels Ltd Full time

Why join Apex Hotels?

Become a valued member of the Apex family as an Assistant Restaurant and Bar Manager. At Apex Hotels, we prioritize a welcoming atmosphere for both our guests and team members, guided by our core values of Trust, Passion, Friendliness, and Teamwork. We encourage you to express your individuality while contributing to the Food and Beverage Department, as we believe that our unique personalities and warmth set Apex Hotels apart.

In this role, you will connect with wonderful individuals, enjoy a vibrant work environment, forge new friendships, acquire new skills, and benefit from a competitive salary along with a comprehensive range of employee perks, including:

  • 29 days of annual leave
  • Comprehensive training and development from day one
  • Employee events and celebrations
  • Access to our interactive employee communication app
  • Entry to our state-of-the-art fitness facilities
  • Healthy meal options during your shifts
  • Access to an external Employee Assistance Programme
  • Financial Wellbeing App Wagestream for early access to your earnings
  • £200 referral bonus for successful team member introductions

After successfully completing your initial three months, you will also gain:

  • Access to our discounts and wellbeing platform, Treat Yourself Here, for savings and experiences
  • Participation in our employee recognition programs
  • Long service awards
  • Complimentary overnight stay and dinner for two after probation
  • 50% discount at our restaurants
  • Cycle to Work Scheme
  • Discounted accommodation rates for employees and their families
  • Spa treatment and product discounts
  • Critical Illness & Life Assurance coverage

Starting Your Journey:

As an Assistant Restaurant and Bar Manager, you will uphold exceptional brand standards and deliver an outstanding guest experience. Strong leadership and communication skills are essential, as you will guide the team in the absence of the Manager. We seek an innovative and passionate individual who is customer-oriented, enjoys leading a team, and fosters a lively Food and Beverage atmosphere.

You will be approachable and dedicated to going the extra mile for our guests, ensuring consistent high-quality service while leading by example.

In this role, you will be responsible for:

  • Coordinating and directing staff to ensure excellent customer service in the restaurant and bar areas.
  • Maximizing sales, profitability, and customer satisfaction.
  • Assisting the Manager in overseeing bar and restaurant operations.
  • Responding to audits to ensure continuous improvement.
  • Supporting the team in achieving monthly service indicators.
  • Assisting the Manager in managing food and beverage service feedback.
  • Engaging in sales familiarization trips and customer tastings to enhance personalized experiences.
  • Helping control the food and beverage budget, including occupancy and staffing.
  • Ensuring adherence to administration, cash control, stock management, and security protocols.

As an Assistant Restaurant and Bar Manager, attention to detail is crucial for maintaining consistent standards. This role is vital to the hotel's operations and the service provided to our guests throughout their stay. You will enjoy engaging with guests, addressing inquiries efficiently, and maintaining a positive demeanor for both guests and team members. We encourage you to bring your authentic self to work, contributing your unique personality to the Apex culture.

On your first day, you will embark on a structured 12-week training program designed to equip you with the skills, knowledge, and confidence needed to excel as an Assistant Restaurant and Bar Manager. We are looking for candidates who:

  • Deliver excellent standards
  • Demonstrate initiative
  • Are self-aware and capable of evaluating their own performance
  • Exhibit a customer service mindset
  • Possess strong multitasking abilities and attention to detail
  • Have management training in the Hospitality and Catering sector
  • Bring supervisory experience
  • Have experience in a hotel environment (preferred)
  • Possess knowledge of Micros and Quadranet software systems (advantageous)

We invite you to bring your true self to work; we prioritize attitude in our recruitment and provide training for skills. With great training and development opportunities, you can thrive in a fulfilling career, achieving your aspirations. No matter your vibe, there is a place for you in our growing family. We ask only that you bring your personality, ideas, and enthusiasm. Join us on this exciting journey at Apex Hotels.

If you are interested, please proceed with your application. We look forward to connecting with you.

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