Product Support Specialist
6 days ago
Job Summary
Thales is seeking a highly skilled and experienced Product Support Specialist to join our team. As a key member of our Through-Life Support Engine Division, you will be responsible for providing technical expertise and support for our products, equipment, and systems.
Key Responsibilities
- Address obsolescence, reliability, and supportability issues arising in the product
- Initiate, approve, and advise on the embodiment of changes to the products to address supportability events and improve utility
- Provide technical expertise to manufacturing, test, and repair activities related to the products and effect improvements to processes and related equipment
- Organize and lead the execution of tasks requiring a team of people, managing work, using allocated resources, and identifying changes in resource requirements
- Represent the company in technical interactions with external organizations concerning the products
- Ensure that assumptions and dependencies associated with solutions are identified, recorded, and maintained
Requirements
- Experience as a Product Support Engineer or similar role
- Electrical engineering experience in a Navy/MOD environment
- Experience of troubleshooting within a test facility using test rigs
- Ability to understand key issues and their implications
- Ability to ask relevant and constructive questions on the subject
- Degree qualifications in an electronics subject (desirable)
- Ex-Forces background as a technical subject matter expert
Security Clearance
The successful candidate will need full Security Clearance (SC). For more information and guidance, please visit the UKSV website.
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