Front Office Team Member
4 weeks ago
We are seeking a dedicated and enthusiastic Front Office Team Member to join our team at Mercure London Bridge. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring that our guests have a memorable experience.
Key Responsibilities:- Provide warm and welcoming service to our guests, ensuring their needs are met and exceeded.
- Manage the front desk and reception area, handling check-ins, check-outs, and guest inquiries.
- Collaborate with the hotel team to ensure seamless guest experiences and resolve any issues that may arise.
- Participate in ongoing training and development to enhance your skills and knowledge.
- A competitive annual salary of £26,688.48.
- A comprehensive pension scheme.
- Opportunities for training and development to enhance your skills and career prospects.
- A range of benefits, including additional holidays with service, international development opportunities, and more.
We are committed to creating a diverse and inclusive work environment where everyone feels valued and supported. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.
Please note that this job description is subject to change, and you will be required to undergo a training program to ensure you have the necessary skills and knowledge to perform the role effectively.
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