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Strategic Account Manager

2 months ago

Bath, Bath and North East Somerset, United Kingdom Nilfisk Group Full time
{"title": "Key Account Manager", "description": "Role Overview

Nilfisk Group is a leading global player in the professional cleaning industry, dedicated to delivering reliable solutions and products of high quality. As a Key Account Manager, you will play a crucial role in developing long-term relationships with big strategic customers across all customer segments or defined number of segments and covering the entire professional product portfolio in specific postcodes.

This role has a Head Office in Penrith, but the successful applicant will need to reside in one of the postcodes above, as it will be a "Home-based Role".

Main Responsibilities
  • Pursue sales leads, visit existing customers, assess customer's needs and suggest appropriate products and services, promote products and conclude orders.
  • Respond to customer's enquiries, negotiate prices and delivery times within limits of authority and concluded sales orders to meet revenue targets. Be primary point of contact and build long term relationships with customers.
  • Identify, research and contact prospective customers and build positive relationships that will generate future sales and repeat business.
  • Refer sales leads, customer feedback and information on competitor activity to appropriate contacts within the organization so that they can respond to changing market conditions and customer demands.
  • Establish annual, quarterly, monthly or weekly sales plans and prioritize and schedule own activities so these targets are met. Communicate clearly the progress of monthly/quarterly initiatives to internal/external stakeholders. Forecast and track key account metrics.
  • Make offers, update digital customer files, provide weekly information about pipeline to be used for best guess.
Requirements
  • Excellent relationship building
  • Excellent oral and written communication skills as well as fluent in English
  • Excellent listening, negotiation and presentation skills
  • Time management and project management skills
  • Ability to manage multiple projects
  • Driving license and willing to travel
Why Nilfisk Group

Working for a Global Organisation, you will benefit from working alongside colleagues from across the world with access to a host of training and development opportunities. We want all our employees to be empowered to speak their minds to lead, collaborate and innovate a cleaner future. Others benefits you will receive include:

  • Enrolment in the SimplyHealth Plan to help cover medical, dental and other health costs and access to GP and mental health support 24/7
  • Company pension scheme and annual leave allowance
  • Staff Discount on consumer products
  • Death In Service
  • Hybrid Working
  • Annual Merit award
  • Ongoing support with professional development
  • Payment of professional subscriptions
  • Free office parking
  • Danish company culture with sustainable growth at the heart
", "lang_code": "en-US"}