IT Support Specialist

2 days ago


Huddersfield, Kirklees, United Kingdom Senitor Associates Full time
IT Technician - Huddersfield

An established client of Senitor Associates in the Technology sector is seeking a Service Delivery Analyst to join their internal IT department on a permanent basis.

The successful candidate will work as part of a team, involved in the investigation and resolution of customer and internal support requests. They will be responsible for providing a high-quality level of service to both internal and external customers, identifying and solving issues alongside the existing Technical Services team.

The ideal candidate will have excellent communication skills and be an all-rounder comfortable with 2nd and 3rd-line support. This is an office-based role in Huddersfield.

Key Responsibilities:
  • Provide technical support for Windows desktop, Mac OSX, and Windows Server operating systems
  • Support Microsoft Hyper-V and VMWare vSphere infrastructures
  • Support Microsoft products, including Office, Office 365, Exchange, Azure, and SharePoint
  • Solve hardware and software faults
  • Work with networking equipment, including firewalls, Wi-Fi solutions, and other network equipment
  • Assist with domain-level DNS changes and fixes
  • Monitor and maintain client infrastructure, patching, internal networks, and broadband solutions
  • Monitor IT security and support administration functions
  • Provide excellent support, including procedural documentation and relevant reporting

This is an excellent opportunity for an enthusiastic and passionate IT Technician to join a successful organisation.



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