Service Desk Support Specialist

6 days ago


Chichester, West Sussex, United Kingdom Endeavour Recruitment Solutions Full time
Job Overview

We are seeking a skilled Service Desk Engineer to join our client's team in the West Sussex area, close to Gatwick Airport. As a Service Desk Engineer, you will be responsible for troubleshooting and resolving hardware, software, and networking issues over the telephone or desk-side.

Key Responsibilities
  • Provide first- and second-line technical support to clients
  • Troubleshoot and resolve hardware, software, and networking issues
  • Collaborate with internal teams to resolve complex technical issues
  • Document and maintain accurate records of technical issues and resolutions
Requirements
  • ITIL Accreditation or working towards
  • Windows 7
  • MS Office 2010 / 2013
  • 1st or 2nd Line Support Experience
  • Avaya/IPT
  • Citrix
  • Exchange 2010
  • Wireless Networking
What We Offer

Our client offers a competitive hourly rate of GBP £30 per hour and a contract opportunity for a Service Desk Engineer. If you are a motivated and enthusiastic individual with a passion for technical support, please get in touch for further details on this excellent contract opportunity.



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