Service Desk Support Specialist
6 days ago
We are seeking a skilled Service Desk Engineer to join our client's team in the West Sussex area, close to Gatwick Airport. As a Service Desk Engineer, you will be responsible for troubleshooting and resolving hardware, software, and networking issues over the telephone or desk-side.
Key Responsibilities- Provide first- and second-line technical support to clients
- Troubleshoot and resolve hardware, software, and networking issues
- Collaborate with internal teams to resolve complex technical issues
- Document and maintain accurate records of technical issues and resolutions
- ITIL Accreditation or working towards
- Windows 7
- MS Office 2010 / 2013
- 1st or 2nd Line Support Experience
- Avaya/IPT
- Citrix
- Exchange 2010
- Wireless Networking
Our client offers a competitive hourly rate of GBP £30 per hour and a contract opportunity for a Service Desk Engineer. If you are a motivated and enthusiastic individual with a passion for technical support, please get in touch for further details on this excellent contract opportunity.
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