Senior Venue Find Specialist
3 weeks ago
At BCD Meetings & Events, we're seeking a highly skilled Senior Venue Find Consultant to join our London sourcing team. As a key member of our team, you'll be responsible for delivering exceptional service to our clients, exceeding their expectations, and continually developing your knowledge of meetings & events venues and destinations.
Key Responsibilities:- Exceed client expectations by delivering high-quality service and meeting their needs.
- Develop and maintain excellent venue destination knowledge through building positive relationships with key suppliers.
- Work collaboratively with the team to find the right solutions, ensuring clients are supported and informed throughout the process.
- Assist the Team Manager as required on various matters, including monitoring customer service levels and quality assurance.
- Previous experience and knowledge of meetings & events venues and destinations in the UK and overseas.
- Flexible and proactive approach to work, with the ability to juggle multiple priorities and projects under pressure.
- Experience of using Microsoft Office, including Excel, and entering and extracting data from various databases.
- Motivation to provide exceptional customer service and develop your own knowledge, skills, and experience.
- Life Assurance (2x annual salary)
- Birthday day off
- Holiday Purchase Scheme (up to 5 additional holiday days)
- Discounted rates on Hotels & Travel
- Gym & Fitness Discounts
- Pension Scheme
- Company Sick pay
This role is hybrid-based, with 3 days a week spent in the London office. You may be required to travel to attend company meetings or events in the UK or overseas.
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