Customer Service Representative

1 week ago

Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

About the Role

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless experience for our clients.

Key Responsibilities

  • Establish and maintain strong relationships with customers, understanding their needs and preferences.
  • Provide accurate and timely information to customers regarding their vehicle's maintenance and repair needs.
  • Work closely with our sales and service teams to ensure a smooth and efficient customer journey.
  • Manage customer expectations and resolve any issues or concerns in a professional and courteous manner.
  • Stay up-to-date with industry developments and best practices to continuously improve our service standards.

Requirements

  • Previous customer service experience, preferably in a sales or service environment.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
  • Strong problem-solving skills and ability to work under pressure.
  • Ability to work independently and as part of a team.
  • Basic computer skills and familiarity with CRM systems.

About Us

Marshall Motor Group is one of the UK's largest car dealer groups, representing 23 of the world's most popular and celebrated car, van, truck, and motorbike manufacturers. We are passionate about our people and our customers, and we offer a range of benefits and opportunities for career development.

  • Customer Service Representative

    2 weeks ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Marshall Motor Group. As a key member of our dealership team, you will be responsible for providing exceptional customer service, ensuring a warm and welcoming experience for all visitors and...

  • Customer Service Representative

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom L'Oréal Full time

    Customer Experience Specialist We are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key representative of L'Oréal Luxe, you will be responsible for delivering exceptional customer service and creating personalized experiences for our clients. Your Key Responsibilities:Represent multiple...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Moto Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers have a positive experience at our motorway services.Key ResponsibilitiesProvide exceptional customer...

  • Customer Service Representative

    5 hours ago

    Cambridge, Cambridgeshire, United Kingdom College of West Anglia Full time

    Job SummaryThis part-time role is an excellent opportunity to join the College of West Anglia team as a Customer Service Representative. As a key member of our campus support team, you will provide exceptional customer service to students, staff, and visitors, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide a warm and welcoming...

  • Customer Service Representative

    8 hours ago

    Cambridge, Cambridgeshire, United Kingdom College of West Anglia Full time

    Job SummaryThis part-time role is an excellent opportunity to join the College of West Anglia team as a Customer Service Representative. As a key member of our campus support team, you will provide exceptional customer service to students, staff, and visitors, ensuring a smooth and efficient experience.Key ResponsibilitiesProvide a warm and welcoming...

  • Customer Service Representative

    6 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Service Advisor at Marshall Motor Group. As a Service Advisor, you will play a vital role in providing an exceptional customer experience, ensuring that our customers receive the highest level of service and support.Key ResponsibilitiesEstablish and maintain...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and maintain strong relationships...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key ResponsibilitiesEstablish and maintain strong relationships...

  • Customer Service Representative

    9 hours ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key Responsibilities:Establish and...

  • Customer Service Representative

    6 hours ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    Job Title: Service AdvisorJob Summary:We are seeking a highly skilled and customer-focused Service Advisor to join our team at Marshall Motor Group. As a Service Advisor, you will play a vital role in delivering exceptional customer service and ensuring that our customers have a positive experience with our dealership.Key Responsibilities:Establish and...

  • Sales and Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the Cambridge area.Key ResponsibilitiesProvide outstanding...

  • Sales and Customer Service Representative

    4 days ago

    Cambridge, Cambridgeshire, United Kingdom SLS Recruitment Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales and Customer Service Representative to join our team at SLS Recruitment. As a Sales and Customer Service Representative, you will be responsible for providing exceptional customer service and sales support to our clients in the Cambridge area.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will play a vital role in providing a warm and welcoming experience for all visitors to our dealership.Key ResponsibilitiesGreet all dealership visitors in a friendly and professional...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers, you will play a vital role in providing a warm and welcoming experience for all visitors to our dealership.Key ResponsibilitiesGreet all dealership visitors in a friendly and professional...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the Role:We are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key Responsibilities:Greet all dealership visitors in a friendly and professional manner, assisting...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the Role:We are seeking a highly skilled and customer-focused Receptionist to join our team at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key Responsibilities:Greet all dealership visitors in a friendly and professional manner, assisting...

  • Customer Service Representative

    1 week ago

    Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full time

    About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Receptionist/Showroom Host at Marshall Motor Group. As the first point of contact for our customers and visitors, you will play a vital role in providing a warm and welcoming experience.Key ResponsibilitiesGreet all dealership visitors in a friendly and...

  • Customer Service Representative

    3 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    Customer Service RoleAbout the JobWe are seeking a skilled and empathetic Customer Service Representative to join our Front of House Team at Nuffield Health. As the face of our organization, you will play a vital role in ensuring our patients feel comfortable and supported during their visit.Key ResponsibilitiesProvide exceptional customer service to...

  • Customer Service Representative

    5 days ago

    Cambridge, Cambridgeshire, United Kingdom Nuffield Health Full time

    Customer Service RoleAbout the JobWe are seeking a skilled and empathetic Customer Service Representative to join our Front of House Team at Nuffield Health. As the face of our organization, you will play a vital role in ensuring our patients feel comfortable and supported during their visit.Key ResponsibilitiesProvide exceptional customer service to...

  • Customer Service Representative

    2 days ago

    Cambridge, Cambridgeshire, United Kingdom Hays Specialist Recruitment Limited Full time

    Job Summary:We are seeking a highly organized and personable Customer Service Representative to join our team at Hays Specialist Recruitment Limited. As a key member of our operations and customer services team, you will be responsible for providing vital support to our team, answering incoming calls and emails, and assisting with various administration...