Customer Service Representative

2 days ago

Cambridge, Cambridgeshire, United Kingdom College of West Anglia Full time

Job Summary

This part-time role is an excellent opportunity to join the College of West Anglia team as a Customer Service Representative. As a key member of our campus support team, you will provide exceptional customer service to students, staff, and visitors, ensuring a smooth and efficient experience.

Key Responsibilities

  • Provide a warm and welcoming experience for visitors and applicants
  • Support the curriculum team with administrative tasks
  • Organize educational visits and events
  • Assist learners with returning to college after an absence
  • Collaborate with colleagues to ensure the smooth running of the campus

Benefits

The College of West Anglia offers a competitive package, including a generous annual leave allowance, five college closure days, and a contributory pension scheme. We prioritize staff well-being and provide access to a cycle to work scheme, discounts with local businesses, and a free and confidential Employee Assistance Programme.

About the Role

This is a varied role that requires a high level of organization and communication skills. As a Customer Service Representative, you will work closely with colleagues to ensure the success of our students. If you are a team player with excellent customer service skills, we encourage you to apply.

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