Educational Technology Support Specialist

3 weeks ago


Leeds, Leeds, United Kingdom In Technology Group Full time £30,000 - £37,000

We are looking for a committed Educational Technology Support Specialist to join our team, providing essential support to a network of educational institutions.

This position requires full-time onsite engagement, where you will be instrumental in upholding and enhancing the technological framework across various learning environments.

Position Details:
Educational Technology Support Specialist
Location: Onsite
Salary: £30,000 - £37,000

Key Responsibilities:
  • Deliver onsite technical assistance and problem-solving for technology systems across multiple educational facilities.
  • Install, set up, and maintain hardware, software, and networking devices.
  • Ensure technology systems are functional and conduct regular maintenance activities.
  • Assist educators, staff, and students with technology-related challenges and provide necessary training.
  • Oversee user accounts, access rights, and security configurations across various educational settings.
  • Work collaboratively with external suppliers and service providers to swiftly address technical issues.
  • Support technology projects and initiatives, including system enhancements and installations across the network.
  • Keep precise documentation and records of technology assets and activities within each institution.

Qualifications:
  • Demonstrated experience as a Technology Support Specialist or in a comparable role, preferably in an educational context.
  • In-depth knowledge of technology hardware, software, and networking principles.
  • Ability to work autonomously, manage priorities effectively, and adapt to diverse educational environments.
  • Strong communication and interpersonal skills to assist users with varying levels of technical expertise.
  • Valid driving license and access to a personal vehicle for regular travel between educational sites.

Technical Proficiencies:
Operating Systems:
Windows, macOS

Networking:
DNS, DHCP, LAN/WAN

Hardware:
Desktops, laptops, printers, interactive displays

Software:
Microsoft Office Suite, educational applications (e.g., SIMS, Fronter)

Security:
Basic understanding of cybersecurity principles and practices.

Benefits:
Opportunities for professional growth within an educational network.
28 days of annual leave plus public holidays.
Pension plan
A supportive work environment that encourages ongoing professional development and career progression.
The chance to make a significant impact on educational outcomes across multiple institutions.

If you are enthusiastic about enhancing technology in educational settings and excel in a dynamic atmosphere, we encourage you to consider this opportunity.



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