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Head of Membership and Product Development

2 months ago

London, Greater London, United Kingdom The Memcom Group Full time £68,000 - £78,000
About The Memcom Group

The Memcom Group is a leading global professional membership organisation that provides qualifications, products, and services to its members, commercial organisations, and not-for-profit partners.

Job Description

Key Responsibilities:

  • Design and develop membership categories and pathways within the product team.
  • Manage a variety of product managers and ensure the portfolio of products aligns with the membership offering and long-term strategy.
  • Cross-collaborate with internal teams to manage product performance and define the product strategy and roadmap.
  • Analyse market trends and membership objectives to inform product decisions.
  • Support member recognition agreements, professional standards, and membership proposition development.
  • Use data-driven metrics to improve product performance and growth.
  • Create product specifications and user stories, and track performance and financial reports for the team.

Leadership Qualities:

  • Inspire product managers to evolve membership products.
  • Be responsible for budgets, risks, operational team performance, and shifting team culture to a commercial mindset.
  • Represent the organisation externally.

Requirements:

  • Strong leadership and management skills.
  • Ability to analyse market trends and membership objectives.
  • Experience in product development and management.
  • Excellent communication and collaboration skills.