Sales Support Specialist

3 weeks ago


Kings Langley, Hertfordshire, United Kingdom Pertemps Northampton Full time
Position Overview: Our client, Pertemps Northampton, is seeking a dedicated Sales Support Specialist to enhance their dynamic team.

In this role, you will be responsible for providing essential sales administration assistance within a fast-paced environment focused on order management and addressing both direct and indirect customer inquiries.

Your primary objective will be to ensure the seamless processing of all orders while fulfilling customer needs, thereby contributing to the overall growth and success of the organization.

Key Responsibilities:
  • Communicate updates regarding Open Orders and In-Transit reports to both Customers and Sales teams.
  • Monitor and follow up on deliveries and Return Merchandise Authorizations (RMAs).
  • Demonstrate fluency in English; proficiency in additional European languages is a plus.
  • Exhibit a strong command of Excel for data management and reporting.
  • Possess experience with Oracle ERP systems, which is highly advantageous.
  • Understand regional shipping processes, documentation, and certification, particularly within the MEA region.
  • Enjoy the potential for a 10% bonus based on performance.
  • Benefit from a hybrid work option following a successful probationary period.
Qualifications: The ideal candidate will have a proactive approach to problem-solving and a commitment to delivering exceptional service in a collaborative team environment.

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