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Customer Service Coordinator

3 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Parkwood Leisure Full time
Position: Customer Service Coordinator (Casual)

Company Overview: Parkwood Leisure is dedicated to providing engaging, educational, and high-quality experiences for our clients. We take pride in our outstanding health and safety standards and our commitment to our team members.

Role Overview: As a Customer Service Coordinator, you will serve as the initial point of contact for visitors, whether they arrive in person, call, or reach out via email. Your responsibilities will include:

  • Managing bookings and processing payments.
  • Responding to inquiries through various communication channels.
  • Operating cash registers and utilizing various software applications.

Key Qualifications:

  • Maintaining a high standard of cleanliness and hygiene.
  • Exhibiting enthusiasm, confidence, and adaptability.

Benefits:

  • Competitive salary.
  • Generous annual leave.
  • Complimentary gym membership for you and a designated individual.
  • Employee health cash plan.
  • Access to an employee discount portal offering savings on travel, retail, entertainment, and everyday expenses.
  • Cycle to Work scheme.
  • Pension plan.
  • Company sick pay.
  • Opportunities for career advancement.
  • Training and development programs.

We are proud to be Equal Opportunity Employers committed to fostering an inclusive and diverse workplace. Flexibility to work additional hours during peak times and to cover for absences is essential.