Customer Service Representative
1 week ago
Job Summary
We are seeking a skilled and empathetic Customer Service Representative to join our Billing Team at BT Group. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Provide clear and concise information about our products and services
- Work collaboratively with internal teams to resolve complex customer issues
- Meet or exceed customer satisfaction targets
What We Offer
- A competitive salary of £23,504 rising to £24,064 after 8 months, plus incentives and bonuses
- Online GP access for you and your immediate family, fully funded by us
- Market-leading paid carer's leave, up to 2 weeks off for carers to support colleagues
- Equalized maternity, paternity, and adoption leave, with 18 weeks full pay and 8 weeks half pay in the first year
- Huge discounts on EE & BT products, including mobile and broadband
- Support in carving your own career path, with opportunities for development and growth
- Volunteering days to give back to your local community
- Optional private healthcare and dental, to protect you and your family
Why Choose BT Group?
We offer a dynamic and supportive work environment, with a strong focus on employee well-being and development. Our team culture is built on trust, respect, and open communication, and we are committed to helping you build a lasting career.
-
Customer Service Representative
7 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeAbout the RoleWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide outstanding customer service and support to customers over the phoneDiscuss...
-
Customer Service Representative
7 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeAbout the RoleWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and sales support to our customers.Key ResponsibilitiesProvide outstanding customer service and support to customers over the phoneDiscuss...
-
Customer Service Representative
7 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob SummaryWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, helping them to enhance their digital lives and find the right products and services for their needs.Key...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob SummaryWe are seeking a skilled and confident individual to join our Sales Team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and support to our clients, helping them to enhance their digital lives and find the right products and services for their needs.Key...
-
Customer Service Billing Representative
13 hours ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time{"h1": "Customer Service Billing Role at EE", "p": "We are seeking a skilled Customer Service Billing Representative to join our team at EE. As a key member of our Billing Team in Merthyr, you will be responsible for speaking with customers over the phone about their account, listening to their needs, and working together to find the best possible...
-
Customer Service Billing Representative
11 hours ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full time{"h1": "Customer Service Billing Role at EE", "p": "We are seeking a skilled Customer Service Billing Representative to join our team at EE. As a key member of our Billing Team in Merthyr, you will be responsible for speaking with customers over the phone about their account, listening to their needs, and working together to find the best possible...
-
Customer Service Representative
4 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team at EE. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
4 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob Summary:We are seeking a highly skilled and experienced Customer Service Advisor to join our team at EE. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Advisor to join our team at EE. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Respond to customer...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeJob Summary: We are seeking a highly skilled and experienced Customer Service Advisor to join our team at EE. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers.Key Responsibilities:Provide timely and effective responses to customer inquiries via phone, email, and...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Vacancy ID: 568 Full timeAbout the RoleWe are seeking a highly motivated and personable individual to join our team as an Apprentice Optical Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that every customer has a great experience when they visit our store.Key ResponsibilitiesPre-screening customers...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Vacancy ID: 568 Full timeAbout the RoleWe are seeking a highly motivated and personable individual to join our team as an Apprentice Optical Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service and ensuring that every customer has a great experience when they visit our store.Key ResponsibilitiesPre-screening customers...
-
Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom BT Group Full timeJob SummaryWe are seeking a skilled and empathetic individual to join our Billing Team as a Customer Service Advisor. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving account-related issues, and working collaboratively with colleagues to achieve our business objectives.Key...
-
Customer Service Representative
7 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key ResponsibilitiesProvide...
-
Customer Service Representative
7 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Lidl Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.Key ResponsibilitiesProvide...
-
Customer Service Representative
4 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our Billing Team at EE. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving account-related issues, and working collaboratively with colleagues to achieve our goals.Key ResponsibilitiesProvide timely and effective...
-
Customer Service Representative
4 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom EE Full timeAbout the RoleWe are seeking a skilled Customer Service Advisor to join our Billing Team at EE. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, resolving account-related issues, and working collaboratively with colleagues to achieve our goals.Key ResponsibilitiesProvide timely and effective...
-
Christmas Customer Service Representative
1 week ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Boots Full timeAbout the RoleWe are seeking a skilled and enthusiastic Christmas Customer Advisor to join our team at Boots. As a Christmas Customer Advisor, you will play a vital role in providing exceptional customer service and ensuring a seamless shopping experience for our customers.Key ResponsibilitiesCustomer Service: Provide excellent customer service, answering...
-
Christmas Customer Service Representative
2 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Boots Full time{"title": "Christmas Customer Advisor Role", "description": "About the RoleAs a Christmas Customer Advisor at Boots, you will be part of our dynamic team that brings joy and excitement to our customers during the holiday season. Your primary responsibility will be to provide exceptional customer service, ensuring that every customer leaves our store with a...
-
Christmas Customer Service Representative
2 days ago
Merthyr Tydfil, Merthyr Tydfil, United Kingdom Boots Full time{"title": "Christmas Customer Advisor Role", "description": "About the RoleAs a Christmas Customer Advisor at Boots, you will be part of our dynamic team that brings joy and excitement to our customers during the holiday season. Your primary responsibility will be to provide exceptional customer service, ensuring that every customer leaves our store with a...