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Customer Service Representative

2 months ago

Merthyr Tydfil, Merthyr Tydfil, United Kingdom Lidl Full time

About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Assistant. As a key member of our store team, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and contributing to the overall success of our store.

Key Responsibilities

  • Provide excellent customer service, responding to customer queries and resolving issues in a professional and courteous manner.
  • Maintain a high level of product knowledge, including store layouts, promotions, and product information.
  • Contribute to the overall success of the store, including achieving sales targets and maintaining a clean and organized store environment.
  • Work collaboratively with colleagues to achieve team goals and objectives.

What We Offer

  • A competitive hourly rate of £12.40.
  • A 20 hour contract, providing a great work-life balance.
  • 30-35 days' holiday (pro rata) per year.
  • 10% in-store discount.
  • Pension scheme.

About Us

Lidl is a dynamic and fast-paced retail environment that offers a unique and rewarding career opportunity. As a Customer Assistant, you will have the opportunity to work with a talented team, develop your skills and knowledge, and contribute to the success of our store.