Customer Service Assistant
3 weeks ago
About the Role
This is an exciting opportunity to join our team as a Customer Service Apprentice, working alongside our experienced staff to deliver exceptional customer service and support.
Key Responsibilities
- Provide excellent customer service, ensuring every customer has a great experience in our store.
- Work with customers to understand their needs and provide personalized advice on our products and services.
- Dispense spectacles and contact lenses, following NHS guidelines and our own high standards.
- Develop and expand your knowledge of vision problems, eyecare, and our products through ongoing training and development.
Requirements
To be successful in this role, you will need:
- GCSE English and Maths (Grade C or above)
- Excellent communication and interpersonal skills
- Ability to work as part of a team and provide excellent customer service
- Enthusiasm and a willingness to learn and develop your skills
What We Offer
We offer a comprehensive training program, including on-the-job training and development opportunities, to help you achieve your career goals.
Join Our Team
At Specsavers Merthyr Tydfil, we are committed to providing equal opportunities for people with disabilities and health conditions. We are a Disability Confident employer and welcome applications from candidates with disabilities.
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