Customer Service Assistant

3 weeks ago


Merthyr Tydfil, Merthyr Tydfil, United Kingdom Vacancy ID: 568 Full time

About the Role

This is an exciting opportunity to join our team as a Customer Service Apprentice, working alongside our experienced staff to deliver exceptional customer service and support.

Key Responsibilities

  • Provide excellent customer service, ensuring every customer has a great experience in our store.
  • Work with customers to understand their needs and provide personalized advice on our products and services.
  • Dispense spectacles and contact lenses, following NHS guidelines and our own high standards.
  • Develop and expand your knowledge of vision problems, eyecare, and our products through ongoing training and development.

Requirements

To be successful in this role, you will need:

  • GCSE English and Maths (Grade C or above)
  • Excellent communication and interpersonal skills
  • Ability to work as part of a team and provide excellent customer service
  • Enthusiasm and a willingness to learn and develop your skills

What We Offer

We offer a comprehensive training program, including on-the-job training and development opportunities, to help you achieve your career goals.

Join Our Team

At Specsavers Merthyr Tydfil, we are committed to providing equal opportunities for people with disabilities and health conditions. We are a Disability Confident employer and welcome applications from candidates with disabilities.



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